{"id":120204,"date":"2019-09-06T00:00:58","date_gmt":"2019-09-06T05:00:58","guid":{"rendered":"https:\/\/www.digitalmarketer.com\/uncategorized\/customer-value-optimization\/"},"modified":"2023-07-19T11:28:15","modified_gmt":"2023-07-19T16:28:15","slug":"customer-value-optimization","status":"publish","type":"post","link":"https:\/\/www.digitalmarketer.com\/blog\/customer-value-optimization\/","title":{"rendered":"Customer Value Optimization: How to Build an Unstoppable Business"},"content":{"rendered":"\n<figure class=\"wp-block-image size-large largeScreensOnly\"><img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/www.digitalmarketer.com\/wp-content\/uploads\/2023\/07\/Customer-Value-Optimization_-How-to-Build-an-Unstoppable-Business-Banner-1024x576.jpg\" alt=\"\" class=\"wp-image-165989\" srcset=\"https:\/\/dmwsprod.wpenginepowered.com\/wp-content\/uploads\/2023\/07\/Customer-Value-Optimization_-How-to-Build-an-Unstoppable-Business-Banner-1024x576.jpg 1024w, https:\/\/dmwsprod.wpenginepowered.com\/wp-content\/uploads\/2023\/07\/Customer-Value-Optimization_-How-to-Build-an-Unstoppable-Business-Banner-300x169.jpg 300w, https:\/\/dmwsprod.wpenginepowered.com\/wp-content\/uploads\/2023\/07\/Customer-Value-Optimization_-How-to-Build-an-Unstoppable-Business-Banner-768x432.jpg 768w, https:\/\/dmwsprod.wpenginepowered.com\/wp-content\/uploads\/2023\/07\/Customer-Value-Optimization_-How-to-Build-an-Unstoppable-Business-Banner-1536x864.jpg 1536w, https:\/\/dmwsprod.wpenginepowered.com\/wp-content\/uploads\/2023\/07\/Customer-Value-Optimization_-How-to-Build-an-Unstoppable-Business-Banner.jpg 1920w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>You\u2019ve finally found it\u2026<\/p>\n\n\n\n<p>The \u201ctreasure map\u201d to\nbuilding an unstoppable business.<\/p>\n\n\n\n<p>We call it the <strong>Customer\nValue Optimization <\/strong>process.<\/p>\n\n\n\n<p>(RELATED: <a aria-label=\" (opens in a new tab)\" href=\"https:\/\/www.digitalmarketer.com\/digital-marketing\/\" target=\"_blank\" rel=\"noreferrer noopener\">Conversion Funnel Mastery<\/a>)<\/p>\n\n\n\n<p>If you\u2019re not\nfamiliar with how we do things here at DigitalMarketer, this is the first\narticle you should read. It teaches you the foundational\nprinciples of digital marketing.<\/p>\n\n\n\n<p>And even if you\u2019re a\nsalty DM veteran, you might still want to reread this from time to time as a\nrefresher. It\u2019s that important.<\/p>\n\n\n\n<p>What you\u2019re about to\nget in this post is a <strong>10,000-foot view of how the marketing\nprocess works when it\u2019s done right.<\/strong><strong><\/strong><\/p>\n\n\n\n<p>This is vital to\nunderstand because <strong>all marketers and entrepreneurs are\nat various levels of STUCK<\/strong>. There\u2019s so much to\nlearn\u2014and the marketing space is changing so rapidly\u2014that no one can keep up\nwith every little shift in the market.<\/p>\n\n\n\n<p>But when you\nunderstand the big-picture view\u2026<\/p>\n\n\n\n<p>When you can see how\nall the different pieces are meant to work together\u2026<\/p>\n\n\n\n<p>You\u2019ll know how to\ncreate <strong>a SYSTEM that works to efficiently and\nrepeatedly attract new prospects, convert them into customers, and <\/strong><strong>get<\/strong><strong>\nthe maximum profit out of them.<\/strong><strong><\/strong><\/p>\n\n\n\n<p>Sound like something\nyou\u2019d like to have? Then let\u2019s get right to it.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">The System<\/h2>\n\n\n\n<p>This is the system\nStarbucks and McDonald\u2019s used to corner the coffee and hamburger markets. It\u2019s\nthe same system Amazon uses to dominate ecommerce. It\u2019s how Best Buy, Beachbody\n(selling workouts like P90X), and <em>Sports Illustrated<\/em>\nhave become household names.<\/p>\n\n\n\n<p>It works for small,\nmedium, and enterprise-level businesses. It works for mom-and-pop shops and\nbillion-dollar retailers. It works whether you sell traditional products,\ndigital products, or services.<\/p>\n\n\n\n<p>This system works\nbecause it exploits each and every aspect of the irrefutable law of business\ngrowth put forth by legendary marketer Jay Abraham. He teaches that there are\nonly 3 ways to grow a business:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Increase the <strong>number of customers<\/strong><\/li>\n\n\n\n<li>Increase the <strong>average transaction\nvalue per customer<\/strong><\/li>\n\n\n\n<li>Increase\nthe <strong>number of transactions per customer<\/strong><\/li>\n<\/ol>\n\n\n\n<p>If you think about\nit, this makes perfect sense.<\/p>\n\n\n\n<p>And the system you\u2019re\nabout to learn\u2014we call it <strong>Customer Value\nOptimization <\/strong>or <strong>CVO<\/strong>\u2014leverages\nall 3 business growth methods. That\u2019s what makes it so powerful.<\/p>\n\n\n\n<p>So read this page\ncarefully. Read it multiple times,\nand commit it to memory.<\/p>\n\n\n\n<p>This is the stuff the world\u2019s best marketers and entrepreneurs know and use daily\u2014but it isn\u2019t taught in any business school.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Learn the Steps to Customer Value\nOptimization<\/h2>\n\n\n\n<p>This handy flowchart outlines the CVO system: <a aria-label=\" (opens in a new tab)\" rel=\"noreferrer noopener\" href=\"https:\/\/www.scdn2.secure.raxcdn.com\/wp-content\/uploads\/2018\/08\/cvo-infographic.pdf\" target=\"_blank\">Download a PDF version of the chart here<\/a><\/p>\n\n\n\n<p>Print this PDF and\ntack it to the wall next to your work station. If you intend to execute this\nplan, you\u2019ll need to reference it often.<\/p>\n\n\n\n<p>This is your big-picture treasure map to building an unstoppable business. Anytime you\u2019re learning a new tactic\u2014whether it\u2019s Facebook marketing, Google Analytics, search engine optimization (SEO), and so on\u2014you\u2019ll want to check in to see which part of the Customer Value Optimization process that tactic fits into.<\/p>\n\n\n\n<p>Otherwise, you\u2019re\nliable to end up wasting your time and money.<\/p>\n\n\n\n<p>Take this as a <strong>WARNING:<\/strong>\nThere is little profit in understanding, for example, Pinterest advertising or\nemail marketing in and of itself. Because individual tactics like that\nrepresent just one piece of the whole.<\/p>\n\n\n\n<p>But there is an <strong>ENORMOUS\nprofit in understanding how to apply these traffic strategies within the\ncontext of the CVO process.<\/strong><strong><\/strong><\/p>\n\n\n\n<p>Here is a flowchart\nof the entire Customer Value Optimization system:<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter\"><img decoding=\"async\" width=\"600\" height=\"927\" src=\"https:\/\/www.digitalmarketer.com\/wp-content\/uploads\/2021\/11\/cvo-infographic.jpg\" alt=\"Customer Value Optimization\" class=\"wp-image-70200\"\/><\/figure><\/div>\n\n\n<p><\/p>\n\n\n\n<p>When you break it down, there are 7 steps to Customer Value Optimization:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Determine Product\/Market Fit<\/li>\n\n\n\n<li>Choose a Traffic Source<\/li>\n\n\n\n<li>Offer a Lead Magnet<\/li>\n\n\n\n<li>Offer a Tripwire<\/li>\n\n\n\n<li>Offer a Core Product<\/li>\n\n\n\n<li>Offer a Profit Maximizer<\/li>\n\n\n\n<li>Create the Return Path<\/li>\n<\/ol>\n\n\n\n<p>Lean into this\narticle and pay close attention\u2014we\u2019re about to reveal <strong>the\nEXACT process we use to sell products and services<\/strong> in\nmultiple niche markets and mainstream verticals including\u2026<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Finance and Investing<\/li>\n\n\n\n<li>Men\u2019s\nClothing<\/li>\n\n\n\n<li>Home Improvement<\/li>\n\n\n\n<li>Survival and Preparedness<\/li>\n\n\n\n<li>Beauty<\/li>\n<\/ul>\n\n\n\n<p>\u2026 just to name a\nfew.<\/p>\n\n\n\n<p>Let\u2019s begin with\u2026<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Step 1: Determine Product\/Market Fit<\/h2>\n\n\n\n<p>We begin the Customer\nValue Optimization process by getting clear on the most important person in\nyour business: your customer.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter\"><img decoding=\"async\" width=\"600\" height=\"927\" src=\"https:\/\/www.digitalmarketer.com\/wp-content\/uploads\/2021\/11\/cvo-infographic-step00.jpg\" alt=\"Customer Value Optimization step 1\" class=\"wp-image-70210\"\/><\/figure><\/div>\n\n\n<p><\/p>\n\n\n\n<p>At its core, business is pretty simple.<\/p>\n\n\n\n<p>We get\npaid to move these customers from an undesirable \u201cBefore\u201d state to a desirable \u201cAfter\u201d\nstate.<\/p>\n\n\n\n<p>In the\n\u201cBefore\u201d state, the customer is discontent in some way. They might be in pain,\nbored, frightened, or unhappy for any number of reasons.<\/p>\n\n\n\n<p>In the\n\u201cAfter\u201d state, life is better. They are free of pain, entertained, or unafraid\nof what previously plagued them.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter\"><a href=\"https:\/\/www.digitalmarketer.com\/wp-content\/uploads\/2021\/11\/product-market-fit1.png\"><img decoding=\"async\" src=\"https:\/\/www.digitalmarketer.com\/wp-content\/uploads\/2021\/11\/product-market-fit1.png\" alt=\"The Before and After State\" class=\"wp-image-57348\"\/><\/a><\/figure><\/div>\n\n\n<h3 class=\"wp-block-heading\"><strong>People don\u2019t buy products or services\u2026 <\/strong><\/h3>\n\n\n\n<p><strong>They buy transformations.<\/strong><\/p>\n\n\n\n<p>AKA outcomes.<\/p>\n\n\n\n<p>AKA a more desirable \u201cAfter\u201d state.<\/p>\n\n\n\n<p>This means that a good OFFER will\ndeliver the \u201cAfter\u201d state the person wants\u2026<\/p>\n\n\n\n<p>And <a href=\"https:\/\/www.digitalmarketer.com\/blog\/digital-advertising\/\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\"good MARKETING (opens in a new tab)\">good MARKETING<\/a> will articulate that transformation from \u201cBefore\u201d to \u201cAfter.\u201d<\/p>\n\n\n\n<p>The flip side is also true: when a\nnew business fails, it\u2019s often because it FAILED to either\u2026<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Offer a desired \u201cAfter\u201d state (the offer was\nno good)<\/li>\n\n\n\n<li>Articulate the movement from \u201cBefore\u201d to \u201cAfter\u201d\n(the marketing was no good)<\/li>\n<\/ul>\n\n\n\n<p>Needless to say, <strong>getting\nclear on the desired outcome your offer delivers is fundamental to the success\nof your business<\/strong>.<\/p>\n\n\n\n<p>Here\u2019s how to get\nthat clarity\u2026<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>The 10-Question \u201cBefore &amp; After\u201d\nGrid<\/strong><\/h3>\n\n\n\n<p>Before you create or\nmarket another offer, ask yourself these 10 questions:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>What does your prospect <strong>HAVE<\/strong> in the \u201cBefore\u201d state? What does your prospect <strong>HAVE <\/strong>in the \u201cAfter\u201d state?<\/li>\n\n\n\n<li>How does your prospect <strong>FEEL<\/strong> in the \u201cBefore\u201d state? How does your prospect <strong>FEEL <\/strong>in the \u201cAfter\u201d state?<\/li>\n\n\n\n<li>What is an <strong>AVERAGE DAY<\/strong> like for your prospect in the \u201cBefore\u201d state? What is an <strong>AVERAGE DAY<\/strong> like for your prospect in the \u201cAfter\u201d state?<\/li>\n\n\n\n<li>What is your prospect\u2019s <strong>STATUS <\/strong>in the \u201cBefore\u201d state? What is your prospect\u2019s <strong>STATUS <\/strong>in the \u201cAfter\u201d state?<\/li>\n\n\n\n<li>What is an <strong>EVIL<\/strong> that is plaguing the prospect in the \u201cBefore\u201d state? How does your prospect conquer it and bring more <strong>GOOD <\/strong>to the world in the \u201cAfter\u201d state?<\/li>\n<\/ul>\n\n\n\n<p>Just put your\nanswers in a simple table like this:<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter\"><img loading=\"lazy\" decoding=\"async\" width=\"600\" height=\"442\" src=\"https:\/\/www.digitalmarketer.com\/wp-content\/uploads\/2021\/11\/CVO1.jpg\" alt=\"Before and After Grid \" class=\"wp-image-76973\"\/><\/figure><\/div>\n\n\n<p><\/p>\n\n\n\n<p>(RELATED: <a aria-label=\" (opens in a new tab)\" href=\"https:\/\/www.digitalmarketer.com\/podcast\/perpetual-traffic\/chatbooks-marketing-strategy\/\" target=\"_blank\" rel=\"noreferrer noopener\">Perpetual Traffic Episode 116: Ryan Deiss Breaks Down the \u201cBefore &amp; After\u201d Strategy of Chatbooks\u2019 Viral Video<\/a>)<\/p>\n\n\n\n<p>Here\u2019s\nan example, using our own company DigitalMarketer. How do we help our customers\nachieve a positive transformation in their lives?<\/p>\n\n\n\n<p>For\nthis example, we\u2019re going to use our \u201cMarketing Executives\u201d avatar. So these\npeople are in charge of a marketing department\u2014usually the CMO, the VP of\nMarketing, or the Director of Marketing.<\/p>\n\n\n\n<p>We\nknow from experience that people in these positions run into a lot of problems.\nA lot of undesirable \u201cBefore\u201d states. So, we\u2019ve created training programs that\ncan help solve those problems and deliver the \u201cAfter\u201d states these people\nreally want.<\/p>\n\n\n\n<p>How do\nwe do it? By transforming the marketing executive\u2026<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>From <strong>HAVING <\/strong>a disorganized team\u2026 to having a team that\u2019s a well-oiled machine<\/li>\n\n\n\n<li>From <strong>FEELING <\/strong>frustrated, overwhelmed, and scared of losing their job\u2026 to feeling confident and in control<\/li>\n\n\n\n<li>From having an <strong>AVERAGE DAY <\/strong>in which they have to \u201ccoach up\u201d under-performing team members\u2026 to an average day in which they\u2019re free to focus on big-picture strategy because they can trust their other team members to take care of the details correctly<\/li>\n\n\n\n<li>From a <strong>STATUS <\/strong>of being disrespected and behind the times\u2026 to a status of being respected, up-to-date, and even up for a promotion<\/li>\n\n\n\n<li>From the <strong>EVIL <\/strong>of being a victim of an old-school university model that doesn\u2019t prepare graduates for the realities of marketing today\u2026 to the <strong>GOOD <\/strong>of helping to train the marketing leaders of the future<\/li>\n<\/ul>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter\"><img loading=\"lazy\" decoding=\"async\" width=\"600\" height=\"378\" src=\"https:\/\/www.digitalmarketer.com\/wp-content\/uploads\/2021\/11\/CVO2.jpg\" alt=\"Before and After Grid filled out for a Marketing Executive\" class=\"wp-image-76974\"\/><\/figure><\/div>\n\n\n<p><\/p>\n\n\n\n<p>Average marketers only articulate what a customer will HAVE if they purchase their product or service.<\/p>\n\n\n\n<p>Great\nmarketers speak to the transformations around how the customer will FEEL, how\ntheir AVERAGE DAY will change, how their STATUS will elevate, and how they will\nsolve an EVIL in the world (making them a real-life hero).<\/p>\n\n\n\n<p>With\nthis simple 10-question \u201cBefore &amp; After\u201d Grid, any half-decent copywriter\nwill be able to create a marketing message that will have an impact.<\/p>\n\n\n\n<p>The\nmarketing copy writes itself now that you are clear on the \u201cBefore\u201d and \u201cAfter\u201d\u2026<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u201cTurn your disorganized team\ninto a well-oiled machine that\u2019s ready to kick some serious marketing butt.\u201d<\/li>\n\n\n\n<li>\u201cTired of having to \u2018coach up\u2019\nyour team day after day? With DigitalMarketer HQ, you\u2019ll be free to step back\nand focus on big-picture strategy.\u201d<\/li>\n\n\n\n<li>\u201cJust imagine feeling confident and respected in meetings,\nknowing that your next promotion is coming soon.\u201d<\/li>\n<\/ul>\n\n\n\n<p>Do you\nsee how this copy clearly articulates how the product will move a marketing\nexecutive from a \u201cBefore\u201d state of stress and frustration to an \u201cAfter\u201d state\nof confidence and success?<\/p>\n\n\n\n<p>It\u2019s powerful stuff.<\/p>\n\n\n\n<pre class=\"wp-block-preformatted\"><a href=\"https:\/\/img1.niftyimages.com\/click\/6y5\/d3xh\/0a7h\" data-type=\"URL\" target=\"_blank\" rel=\"noreferrer noopener\"><img decoding=\"async\" src=\"https:\/\/img1.niftyimages.com\/6y5\/d3xh\/0a7h\"><\/a><\/pre>\n\n\n\n<p>Make\nsure to complete the Before &amp; After Grid for ALL of your customer avatars,\nbecause each customer segment will go through a different transformation.<\/p>\n\n\n\n<p>Understanding how you will transform your prospect from a \u201cBefore\u201d state to a desired \u201cAfter\u201d state also impacts\u2026<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>How much you can charge<\/strong><\/h3>\n\n\n\n<p>What\nis the distance between the \u201cBefore\u201d and desired \u201cAfter\u201d state?<\/p>\n\n\n\n<p>That\ndistance is called VALUE.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter\"><a href=\"https:\/\/www.digitalmarketer.com\/wp-content\/uploads\/2021\/11\/product-market-fit5.png\"><img decoding=\"async\" src=\"https:\/\/www.digitalmarketer.com\/wp-content\/uploads\/2021\/11\/product-market-fit5.png\" alt=\"Value is created by the distance between the Before and After state.\" class=\"wp-image-57352\"\/><\/a><\/figure><\/div>\n\n\n<p><\/p>\n\n\n\n<p>A stick of gum is inexpensive, in part, because it covers a very short distance\u2014from \u201cbad taste in your mouth\u201d to \u201cgood taste in your mouth.\u201d<\/p>\n\n\n\n<p>By\ncomparison, a car covers a much greater distance: from \u201cstuck at home\u201d or\npossibly \u201cforced to take a crowded bus to work\u201d to being \u201cfree to travel\nwherever you want in privacy and comfort.\u201d The car provides much more value,\nand accordingly, it\u2019s also a lot more expensive.<\/p>\n\n\n\n<p>Do you\nwant to charge more for your products and services?<\/p>\n\n\n\n<p>If so,\nthe solution is simple: <strong>create\nmore distance between the \u201cBefore\u201d and desired \u201cAfter\u201d state <\/strong>by either:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Creating a better product or\nservice (better offer)<\/li>\n\n\n\n<li>Articulating the movement from\n\u201cBefore\u201d to \u201cAfter\u201d differently or more clearly (better marketing)<\/li>\n<\/ul>\n\n\n\n<p>When rolling out a new offer, starting a new company, or moving into a new market\u2014make sure to get clear on your \u201cBefore\u201d and \u201cAfter\u201d states. And as I said, make sure to do it for EACH of your <a rel=\"noreferrer noopener\" aria-label=\"customer avatars (opens in a new tab)\" href=\"https:\/\/www.digitalmarketer.com\/blog\/customer-avatar-worksheet\/\" target=\"_blank\">customer avatars<\/a>.<\/p>\n\n\n\n<p>(<strong>RELATED:<\/strong> <a href=\"https:\/\/www.digitalmarketer.com\/blog\/customer-avatar-worksheet\/\">Learn more about what a customer avatar is\u2014and how to create your own\u2014HERE!<\/a>)<\/p>\n\n\n\n<p><strong>If you\u2019re not able to clearly articulate how you can take your prospect from the \u201cBefore\u201d state to a desired \u201cAfter\u201d state\u2026 you may have an issue with Product\/Market Fit.<\/strong><\/p>\n\n\n\n<p>Product\/Market Fit may be the single most important part of the entire Customer Value Optimization system. Simply, because every other part of the process is dependent upon having a group of willing and able buyers.<\/p>\n\n\n\n<p>Once you have that group of buyers, the next step is to find a way to bring those people to your website. Which brings us to <strong>Step 2:<\/strong> Choose a traffic source.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Step 2: Choose a Traffic Source<\/h2>\n\n\n\n<p>Now\nthat you\u2019ve achieved Product\/Market fit, your next step is to figure out how to\n<em>reach <\/em>that\nmarket and get them to your website.<\/p>\n\n\n\n<p>This\nis where paid traffic comes into play.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter\"><img loading=\"lazy\" decoding=\"async\" width=\"600\" height=\"927\" src=\"https:\/\/www.digitalmarketer.com\/wp-content\/uploads\/2021\/11\/cvo-infographic-step0.jpg\" alt=\"Customer Value Optimization step 2\" class=\"wp-image-70211\"\/><\/figure><\/div>\n\n\n<p><\/p>\n\n\n\n<p>I\u2019ve often said that in this day &amp; age, <strong>NOBODY has a traffic problem.<\/strong><\/p>\n\n\n\n<p>You might have a business\nmodel problem, an offer problem, or a measurement problem.<\/p>\n\n\n\n<p>But traffic is NOT\nyour problem.<\/p>\n\n\n\n<p>Want to know why?<\/p>\n\n\n\n<p><strong>You can always <a href=\"https:\/\/www.digitalmarketer.com\/digital-marketing\/digital-advertising-strategy\/\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\"buy more traffic (opens in a new tab)\">buy more traffic<\/a>.<\/strong><\/p>\n\n\n\n<p>Google, Facebook, Pinterest, Twitter, and LinkedIn\u2026 these platforms are all essentially traffic stores. And they would love to send you more clicks (for the right CPC or CPM, of course).<\/p>\n\n\n\n<p>When you look at it\nthat way, <strong>the question of traffic comes down to cost<\/strong>.\nAnd to generate traffic profitably, you simply need to understand 2 things:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>How to measure what traffic is worth<\/li>\n\n\n\n<li>How\nto extract maximum <em>immediate value<\/em>\nfrom that traffic<\/li>\n<\/ol>\n\n\n\n<p>For example, pretend\nthat you got $10 in profit every time a visitor came to your website. Would you\nbe able to get traffic to the site?<\/p>\n\n\n\n<p>Heck yes, you would!<\/p>\n\n\n\n<p>You could pay up to\n$10 per visitor and still break even.<\/p>\n\n\n\n<p>In fact, you\u2019ll be\nable to pay MORE than $10 to get a visitor to that page when you truly\nunderstand the whole Customer Value Optimization system\u2014because you\u2019ll be able\nto extract even more profit from those visitors later on.<\/p>\n\n\n\n<p>This is why CVO is\nso powerful. Because <strong>it allows you to earn more profit per\nvisitor\u2026which means you can spend more money per visitor.<\/strong><strong><\/strong><\/p>\n\n\n\n<p>I\u2019ve often said:<\/p>\n\n\n\n<p><em>\u201cHe who can spend the most money to acquire a new customer\u2026 wins.\u201d<\/em><\/p>\n\n\n\n<p>And Jeff Bezos,\nFounder and CEO of Amazon.com, once said something similar (in a tongue-in-cheek\nwarning to his competitors):<\/p>\n\n\n\n<p><em>\u201cYour margin is my\nopportunity.\u201d<\/em><em><\/em><\/p>\n\n\n\n<p>Amazon.com sells on\nthe thinnest of margins, knowing that acquiring new customers, selling them more\nproducts, and selling to them more frequently is how you become unstoppable (there\u2019s\nJay Abraham\u2019s law of business growth again).<\/p>\n\n\n\n<p>Now THAT is a killer\ntraffic strategy\u2014one that sets you up for long-term profits and steady growth.<\/p>\n\n\n\n<p>And this is also why<strong> tactics and \u201cmarketing hacks\u201d are worthless if you don\u2019t understand the CVO process.<\/strong><\/p>\n\n\n\n<p>You can learn about blogging, Facebook ads, or <a href=\"https:\/\/www.digitalmarketer.com\/blog\/email-marketing\/\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\"email marketing (opens in a new tab)\">email marketing<\/a> until you\u2019re blue in the face\u2026but unless you know how to set up a system that wrings maximum profit from that traffic, you\u2019ll continue to be frustrated.<\/p>\n\n\n\n<p>That\u2019s because the goal of traffic generation\u2014no matter which <a href=\"https:\/\/www.digitalmarketer.com\/find-my-market-traffic\/\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\" (opens in a new tab)\">traffic source you choose<\/a>\u2014isn\u2019t to generate an immediate profit\u2014it\u2019s to drive prospects into the CVO Funnel.<\/p>\n\n\n\n<p>So whatever you do,\ndon\u2019t hop around from one traffic source to the next, looking for some kind of \u201cmagic\npill\u201d that will instantly make your business profitable.<\/p>\n\n\n\n<p>Instead,<strong>\nbecome a master of a single, steady traffic source.<\/strong>\nStay focused on that traffic source and, once mastered, add a second and third\ntraffic source.<\/p>\n\n\n\n<p>These traffic\nsources include\u2026<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/www.digitalmarketer.com\/blog\/email-marketing\/\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\"Email marketing (opens in a new tab)\">Email marketing<\/a><\/li>\n\n\n\n<li>Social advertising (Facebook\/Twitter\/YouTube ads, etc.)<\/li>\n\n\n\n<li>Display advertising<\/li>\n\n\n\n<li><a rel=\"noreferrer noopener\" aria-label=\"Content marketing (opens in a new tab)\" href=\"https:\/\/www.digitalmarketer.com\/blog\/content-marketing\/\" target=\"_blank\">Content marketing<\/a><\/li>\n\n\n\n<li>Organic social media<\/li>\n\n\n\n<li>SEO<\/li>\n<\/ul>\n\n\n\n<p>And so on.<\/p>\n\n\n\n<p>You won\u2019t make a\nhuge profit right away, but that\u2019s not the point. The profits will come later\nIF you use the CVO system.<\/p>\n\n\n\n<p>And the next step of\nthat system is to\u2026<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Step 3: Offer a Lead Magnet<\/h2>\n\n\n\n<p>The next 2 sections\n(Offer a Lead Magnet and Offer a Tripwire) show you how to grow your business\nthrough the first of Jay Abraham\u2019s methods: <strong>increase the number\nof customers.<\/strong><strong><\/strong><\/p>\n\n\n\n<p>First, let\u2019s talk\nabout Lead Magnets.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter\"><img loading=\"lazy\" decoding=\"async\" width=\"600\" height=\"927\" src=\"https:\/\/www.digitalmarketer.com\/wp-content\/uploads\/2021\/11\/cvo-infographic-step-1.jpg\" alt=\"Customer Value Optimization step 3\" class=\"wp-image-70202\"\/><\/figure><\/div>\n\n\n<p><\/p>\n\n\n\n<p>A Lead Magnet is an <strong>irresistible bribe that gives a specific chunk of value to a prospect in exchange for their contact information.<\/strong><\/p>\n\n\n\n<p>Make\nno mistake, although no money changes hands, this <em>is<\/em> a transaction. It is\noften the very first transaction you will have with a prospect.<\/p>\n\n\n\n<p>In\norder for your Lead Magnet to be effective, you need to provide tremendous\nvalue with it.<\/p>\n\n\n\n<p>The\nLead Magnet is usually offered on a web page called a <em>landing page<\/em> or <em>squeeze page <\/em>that\nis optimized to convert even cold traffic into leads.<\/p>\n\n\n\n<p>Your landing page doesn\u2019t need to be fancy to be effective. Here\u2019s a <a href=\"https:\/\/www.digitalmarketer.com\/lead-magnet-ideas-funnel\/\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\" (opens in a new tab)\">high-performing Lead Magnet<\/a> landing page from Digital Marketer\u2026<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter\"><img loading=\"lazy\" decoding=\"async\" width=\"451\" height=\"700\" src=\"https:\/\/www.digitalmarketer.com\/wp-content\/uploads\/2021\/11\/CVO3.jpg\" alt=\"\" class=\"wp-image-76975\"\/><\/figure><\/div>\n\n\n<p><\/p>\n\n\n\n<p>The purpose of your Lead Magnet is to generate leads so you can continue to follow up with them. Because your Lead Magnet is the very top of the CVO Funnel, increasing your opt-ins here will pay dividends throughout the rest of the system.<\/p>\n\n\n\n<p>But\nnot all Lead Magnets are created equal. The best Lead Magnet squeeze pages will\nconvert north of 50% of visitors into leads.<\/p>\n\n\n\n<p>How do\nyou achieve such a high conversion rate?<\/p>\n\n\n\n<p>The\nkey is to make sure your Lead Magnet is <em>specific.<\/em><em><\/em><\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Specificity: The Key to Getting\nMore Leads<\/strong><\/h3>\n\n\n\n<p>What\nirresistible bribe could you offer in exchange for a prospect\u2019s contact\ninformation?<\/p>\n\n\n\n<p>The\ngood news is that you DO NOT need to create something lengthy or complex. In\nfact, we\u2019ve found that the more laser-focused your Lead Magnet is\u2026the better it\nwill convert.<\/p>\n\n\n\n<p>This,\nfor example, is NOT a good Lead Magnet:<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter\"><img loading=\"lazy\" decoding=\"async\" width=\"600\" height=\"280\" src=\"https:\/\/www.digitalmarketer.com\/wp-content\/uploads\/2021\/11\/CVO4.jpg\" alt=\"bad lead magnet\" class=\"wp-image-76976\"\/><\/figure><\/div>\n\n\n<p><\/p>\n\n\n\n<p>There is no offer in this Lead Magnet, much less a specific one. <\/p>\n\n\n\n<p>But this Lead Magnet isn\u2019t much better. There is an offer, but it isn\u2019t specific\u2026 <\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter\"><img loading=\"lazy\" decoding=\"async\" width=\"600\" height=\"540\" src=\"https:\/\/www.digitalmarketer.com\/wp-content\/uploads\/2021\/11\/CVO5.jpg\" alt=\"Vague lead magnet offering a &quot;freebie&quot;\" class=\"wp-image-76977\"\/><\/figure><\/div>\n\n\n<p><\/p>\n\n\n\n<p>The offer of a nondescript \u201cfreebie\u201d is not going to move people to action. They want to solve a problem. They want an outcome.<\/p>\n\n\n\n<p>(Hint:\nAny opt-in form or squeeze page that begins with \u201cSubscribe to our newsletter\u201d is\nprobably NOT a good Lead Magnet. Just sayin\u2019.)<\/p>\n\n\n\n<p>Contrast\nthe prior two Lead Magnets with the specific problem that is addressed in this\nLead Magnet\u2026<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter\"><img loading=\"lazy\" decoding=\"async\" width=\"346\" height=\"400\" src=\"https:\/\/www.digitalmarketer.com\/wp-content\/uploads\/2021\/11\/CVO6.jpg\" alt=\"Lead magnet offering a free blog post audit\" class=\"wp-image-76978\"\/><\/figure><\/div>\n\n\n<p><\/p>\n\n\n\n<p>This ad gives a very specific promise to \u201ctake your blog posts from \u2018Meh\u2019 to Magnificent\u2014FAST.\u201d<\/p>\n\n\n\n<p>It\u2019s a\nspecific promise that appeals to exactly what our customer avatar is looking\nfor.<\/p>\n\n\n\n<p>Now,\nbecause of the nature of our company, we tend to offer a lot of online\nresources\u2014PDFs, videos, that sort of thing.<\/p>\n\n\n\n<p>But\nyour Lead Magnet could be all sorts of things. If you\u2019re a SaaS company like\nSprout Social, your Lead Magnet might be a free trial:<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter\"><img loading=\"lazy\" decoding=\"async\" width=\"600\" height=\"439\" src=\"https:\/\/www.digitalmarketer.com\/wp-content\/uploads\/2021\/11\/CVO7.jpg\" alt=\"Lead magnet from Sprout Social\" class=\"wp-image-76979\"\/><\/figure><\/div>\n\n\n<p><\/p>\n\n\n\n<p>Ecommerce companies can offer free shipping or even a discount on your first purchase like Williams Sonoma does here:<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter\"><img loading=\"lazy\" decoding=\"async\" width=\"600\" height=\"365\" src=\"https:\/\/www.digitalmarketer.com\/wp-content\/uploads\/2021\/11\/CVO8.jpg\" alt=\"15% off from Williams Sonoma\" class=\"wp-image-76980\"\/><\/figure><\/div>\n\n\n<p><\/p>\n\n\n\n<p>No matter what industry you\u2019re in, the take-home message is the same:<\/p>\n\n\n\n<p><strong>Make\nsure your Lead Magnet solves a specific problem for a specific segment of the\nmarket.<\/strong><strong><\/strong><\/p>\n\n\n\n<p>Do that, and you\u2019ll generate more high-quality leads\u2026 some of whom will then go on to take the next step in the Customer Value Optimization system.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Step 4: Offer a Tripwire<\/h2>\n\n\n\n<p>Now\nyou have a Lead Magnet that is generating opt-ins and helping to build your\nemail list. But your Lead Magnet isn\u2019t generating customers, only prospects.<\/p>\n\n\n\n<p>The\nnext step in the CVO process is to turn those leads into customers. To do that,\nyou need a Tripwire.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter\"><img loading=\"lazy\" decoding=\"async\" width=\"600\" height=\"927\" src=\"https:\/\/www.digitalmarketer.com\/wp-content\/uploads\/2021\/11\/cvo-infographic-step-2.jpg\" alt=\"Customer Value Optimization step 4\" class=\"wp-image-70203\"\/><\/figure><\/div>\n\n\n<p><\/p>\n\n\n\n<p>A Tripwire offer is an irresistible offer that exists for one reason and one reason only:<\/p>\n\n\n\n<p><strong>To\nconvert prospects into buyers.<\/strong><\/p>\n\n\n\n<p>Typically,\na tripwire is a super low-ticket offer (usually between $1 and $20), although\nthis can depend on your market. In markets selling high-ticket products and\nservices, a tripwire offer of $500 might be considered a low-ticket purchase.<\/p>\n\n\n\n<p>The\ngoal of the Tripwire is to <strong>fundamentally\nchange the relationship from prospect to customer.<\/strong> The conversion of a prospect to a customer, even for $1, is\nmagical.<\/p>\n\n\n\n<p><em>The\nkey is to make a Tripwire Offer that your leads are unable to resist.<\/em><em><\/em><\/p>\n\n\n\n<p>The\nmost common way to make the Tripwire irresistible is by selling it at cost and,\nin some cases, at a loss to you.<\/p>\n\n\n\n<p>That\u2019s\ncorrect\u2014<strong>you are not trying to make a\nliving from selling Tripwire Offers. You are trying to acquire buyers because\nthere is nothing more valuable than a list of buyers.<\/strong><strong><\/strong><\/p>\n\n\n\n<p>When you understand the rest of the <strong>Customer Value Optimization <\/strong>process, you will understand that the Tripwire Offer is the <strong>single most powerful addition you can make to your business\u2014even though you make no direct profit from it.<\/strong><\/p>\n\n\n\n<p>A\nclassic example of a Tripwire Offer comes from Columbia Records\u2026<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter\"><img decoding=\"async\" src=\"https:\/\/www.digitalmarketer.com\/wp-content\/uploads\/2021\/11\/columbia-house-tripwire-example.jpg\" alt=\"Columbia House Tripwire Offer\" class=\"wp-image-13431\"\/><\/figure><\/div>\n\n\n<p><\/p>\n\n\n\n<p>Columbia House took over the music market by making an absolutely irresistible offer (13 records or tapes for $1) because they understood that acquiring a list of buyers is the name of the game.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Types of Tripwire Offers<\/h3>\n\n\n\n<p>Physical products can make fantastic Tripwire offers&#8230;<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter\"><img loading=\"lazy\" decoding=\"async\" width=\"600\" height=\"350\" src=\"https:\/\/www.digitalmarketer.com\/wp-content\/uploads\/2021\/11\/CVO9.jpg\" alt=\"Free lighter tripwire\" class=\"wp-image-76981\"\/><\/figure><\/div>\n\n\n<p><\/p>\n\n\n\n<p>and so do physical books&#8230;<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter\"><img loading=\"lazy\" decoding=\"async\" width=\"600\" height=\"402\" src=\"https:\/\/www.digitalmarketer.com\/wp-content\/uploads\/2021\/11\/CVO10.jpg\" alt=\"Poop to Gold tripwire\" class=\"wp-image-76982\"\/><\/figure><\/div>\n\n\n<p><\/p>\n\n\n\n<p>Service-based businesses will often give a steep discount on services to get new customers in the door\u2014like dentists who offer low-cost exams or teeth whitening sessions: <\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter\"><img loading=\"lazy\" decoding=\"async\" width=\"600\" height=\"504\" src=\"https:\/\/www.digitalmarketer.com\/wp-content\/uploads\/2021\/11\/CVO11.jpg\" alt=\"Dentist offering a cheap exam and whitening service\" class=\"wp-image-76983\"\/><\/figure><\/div>\n\n\n<p><\/p>\n\n\n\n<p>Or gyms offering a low introductory price on fitness classes\u2026<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter\"><img loading=\"lazy\" decoding=\"async\" width=\"600\" height=\"328\" src=\"https:\/\/www.digitalmarketer.com\/wp-content\/uploads\/2021\/11\/CVO12.jpg\" alt=\"Intro offer at extreme discount from a Jazzercise gym\" class=\"wp-image-76984\"\/><\/figure><\/div>\n\n\n<p><\/p>\n\n\n\n<p>Heck, Groupon is FULL of Tripwire offers. It\u2019s a great place for local businesses (like salons) to attract new customers with deeply discounted offers:<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter\"><img loading=\"lazy\" decoding=\"async\" width=\"600\" height=\"436\" src=\"https:\/\/www.digitalmarketer.com\/wp-content\/uploads\/2021\/11\/CVO13.jpg\" alt=\"Groupon for discounted massage service\" class=\"wp-image-76985\"\/><\/figure><\/div>\n\n\n<p><\/p>\n\n\n\n<p>Even GoDaddy, the domain registration and website hosting service, offers a low-priced domain to acquire new customers\u2026<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter\"><img loading=\"lazy\" decoding=\"async\" width=\"600\" height=\"381\" src=\"https:\/\/www.digitalmarketer.com\/wp-content\/uploads\/2021\/11\/CVO14.jpg\" alt=\"GoDaddy domain offer for $5\" class=\"wp-image-76986\"\/><\/figure><\/div>\n\n\n<p><\/p>\n\n\n\n<p>Tripwires are all around us.<\/p>\n\n\n\n<p>It\u2019s\nthe ridiculous flat-screen TV deal at Best Buy. It\u2019s the rock-bottom price of a\nKindle Fire. It\u2019s every service offered for a measly $5 on Fiverr.<\/p>\n\n\n\n<p>The\nstrategy behind the Tripwire is simple:<\/p>\n\n\n\n<p><strong>Convert\nthe maximum number of Lead Magnet leads into paying customers, <\/strong>even at the expense of your profit margin, with the\nunderstanding that acquiring a paying customer will deliver profit through the\nnext 3 steps:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Core Offer<\/li>\n\n\n\n<li>Profit Maximizer<\/li>\n\n\n\n<li>Return Path<\/li>\n<\/ul>\n\n\n\n<p>OK,\nnow that you understand how to increase the number of customers, let\u2019s talk\nabout increasing the average transaction value per customer by selling your\nCore Product.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Step 5: Offer a Core Product<\/h2>\n\n\n\n<p>Now that you have a bunch of customers who have purchased a low-dollar item with you, the next step in the Customer Value Optimization process is to sell these people a higher-priced product.<\/p>\n\n\n\n<p>We call that your Core\nOffer.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter\"><img loading=\"lazy\" decoding=\"async\" width=\"600\" height=\"927\" src=\"https:\/\/www.digitalmarketer.com\/wp-content\/uploads\/2021\/11\/cvo-infographic-step-3.jpg\" alt=\"Customer Value Optimization step 5\" class=\"wp-image-70204\"\/><\/figure><\/div>\n\n\n<p><\/p>\n\n\n\n<p>You most likely already have a Core Offer. It\u2019s your flagship product or products.<\/p>\n\n\n\n<p><strong>The mistake that many\nbusinesses make is trying to sell their Core Offer to cold prospects<\/strong>. This\nalmost never works, because your Core Offer is too expensive. It\u2019s too big of a\ncommitment for someone who\u2019s making their first purchase with you.<\/p>\n\n\n\n<p>That\u2019s why we follow\nthe CVO process to turn cold prospects into warm prospects and warm prospects\ninto customers. Because those customers will be much more receptive to your\nCore Offer.<\/p>\n\n\n\n<p>Often, simply adding a\nLead Magnet and a Tripwire is enough to explode your Core Offer sales.<\/p>\n\n\n\n<p>As long as you\nover-deliver and provide immense value with your Lead Magnet and Tripwire, your\ncustomers will be highly interested in purchasing your Core Offer.<\/p>\n\n\n\n<p>And here\u2019s something to\nkeep in mind:<\/p>\n\n\n\n<p>In some cases, sales from the Core Offer will make you profitable. But it doesn\u2019t have to. If you follow through on the CVO process, you could take everything you make from the Core Offer and reinvest it to acquire more customers.<\/p>\n\n\n\n<p>Again, this is how you\nbecome unstoppable. You build a system in which you can spend more to acquire a\ncustomer than your competitors. That means you\u2019ll be able to acquire more\ncustomers and generate more profit in the long run through future transactions.<\/p>\n\n\n\n<p>Compare that strategy\nto what most companies do\u2014which is try to make a living from selling their Core\nOffer.<\/p>\n\n\n\n<p>But you? You don\u2019t need\nto make a dime from your Core Offer.<\/p>\n\n\n\n<p>Remember, as Jeff Bezos says, your competitor\u2019s margin is an opportunity. It is your opportunity to, for example, spend more on <a href=\"https:\/\/www.digitalmarketer.com\/digital-marketing\/digital-advertising-strategy\/\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\" (opens in a new tab)\">traffic acquisition<\/a>, <a rel=\"noreferrer noopener\" aria-label=\" (opens in a new tab)\" href=\"https:\/\/www.digitalmarketer.com\/digital-marketing\/conversion-rate-optimization\/\" target=\"_blank\">conversion rate optimization<\/a>, or increase the value of your offers.<\/p>\n\n\n\n<p>It might stun you to\nfind out that many of the most successful businesses in the world make no profit\nuntil they reach the next 2 stages, Profit Maximizers and Return Path.<\/p>\n\n\n\n<p>Here\u2019s where things get\nvery interesting\u2026<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Step 6: Offer a Profit Maximizer<\/h2>\n\n\n\n<p>The second of Jay\nAbraham\u2019s business growth methods is to<strong> increase the average\ntransaction value per customer<\/strong>.<\/p>\n\n\n\n<p>That\u2019s what the Profit\nMaximizer is for.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter\"><img loading=\"lazy\" decoding=\"async\" width=\"600\" height=\"927\" src=\"https:\/\/www.digitalmarketer.com\/wp-content\/uploads\/2021\/11\/cvo-infographic-step-4.jpg\" alt=\"Customer Value Optimization step 6\" class=\"wp-image-70205\"\/><\/figure><\/div>\n\n\n<p><\/p>\n\n\n\n<p>Most businesses don\u2019t have Tripwire Offers and they don\u2019t have Profit Maximizers. They live and die selling cold prospects on their Core Offer.<\/p>\n\n\n\n<p>This is why they struggle\u2026 <strong>but you won\u2019t.<\/strong><\/p>\n\n\n\n<p>Would it shock you to\nfind out that McDonald\u2019s makes almost no money on the hamburger? The hamburger\nis the Core Offer, but it\u2019s the French fry and soda Profit Maximizers that\nbuilt the Golden Arches.<\/p>\n\n\n\n<p>This type of Profit Maximizer\nis called an immediate upsell\u2026<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter\"><img decoding=\"async\" src=\"https:\/\/www.digitalmarketer.com\/wp-content\/uploads\/2021\/11\/mcdonalds.png\" alt=\"McDonald's Profit Maximizer\" class=\"wp-image-13422\"\/><\/figure><\/div>\n\n\n<p><\/p>\n\n\n\n<p>Best Buy sells laptops and plasma TVs (Core Offers) on wafer-thin margins you can\u2019t resist. They make up for it on warranties, installation, and Geek Squad support (Profit Maximizers).<\/p>\n\n\n\n<p>Amazon makes a Cross-Sell Profit Maximizer offer when they show you, \u201cPeople who bought this product, also bought that product\u201d to increase the Average Basket Value (also known as maximizing profit). <\/p>\n\n\n\n<p>But Amazon also makes a Bundle Profit Maximizer offer with their \u201cFrequently Bought Together\u201d offer\u2026 <\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter\"><img decoding=\"async\" src=\"https:\/\/www.digitalmarketer.com\/wp-content\/uploads\/2021\/11\/profit-maximizer1.jpg\" alt=\"Profit Maximizer: Bundle\" class=\"wp-image-57369\"\/><\/figure><\/div>\n\n\n<p><\/p>\n\n\n\n<p>And Premium Subscriptions (recurring billing) like <a aria-label=\" (opens in a new tab)\" href=\"https:\/\/www.digitalmarketer.com\/build-a-profitable-membership-website\/\" target=\"_blank\" rel=\"noreferrer noopener\">membership websites<\/a> and other continuity offers make fantastic Profit Maximizer offers\u2026<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter\"><img loading=\"lazy\" decoding=\"async\" width=\"600\" height=\"277\" src=\"https:\/\/www.digitalmarketer.com\/wp-content\/uploads\/2021\/11\/CVO15.jpg\" alt=\"\" class=\"wp-image-76987\"\/><\/figure><\/div>\n\n\n<p><\/p>\n\n\n\n<p>Hint: Any offer made after the initial sale is a Profit Maximizer.<\/p>\n\n\n\n<p>They\u2019re called <em>Profit\nMaximizers<\/em> because the revenue you get from these sales\nwill be much more profitable than your Tripwire or Core Offer sales.<\/p>\n\n\n\n<p><strong>Remember: the single\nbiggest expense most companies will incur is the cost of acquiring a new\ncustomer <\/strong>(which is the job of the Tripwire Offer).<\/p>\n\n\n\n<p>Everything that happens\nafter that increases the customer\u2019s immediate and lifetime value.<\/p>\n\n\n\n<p>So take some time to\nthink about what you could be offering as an upsell or cross-sell. What could\nyou bundle with your Core Offer? How can you incorporate a subscription or\nmembership site into your business model?<\/p>\n\n\n\n<p>Find your Profit\nMaximizer, and you begin to become unstoppable.<\/p>\n\n\n\n<p>But there is one more\nway to grow\u2026<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Step 7: Create the Return Path<\/h2>\n\n\n\n<p>The last way to grow a\nbusiness is to <strong>increase the number of transactions per\ncustomer.<\/strong><strong><\/strong><\/p>\n\n\n\n<p>Enter the Return Path.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter\"><img loading=\"lazy\" decoding=\"async\" width=\"600\" height=\"927\" src=\"https:\/\/www.digitalmarketer.com\/wp-content\/uploads\/2021\/11\/cvo-infographic-step-5.jpg\" alt=\"Customer Value Optimization step 7\" class=\"wp-image-70206\"\/><\/figure><\/div>\n\n\n<p><\/p>\n\n\n\n<p>The goal of the Return Path is to have frequent, strategic communication with your buyers and prospects that cause them to buy again and again.<\/p>\n\n\n\n<p>Because you have received their contact information through the Lead Magnet, you can continue <a href=\"https:\/\/www.digitalmarketer.com\/blog\/digital-advertising\/\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\"marketing online (opens in a new tab)\">marketing online<\/a> to them.<\/p>\n\n\n\n<p>You can offer new Lead\nMagnets, Tripwires, Core Offers, and Profit Maximizers because you have\npermission to market to them or bring them back to the Tripwire, Core Offer, or\nProfit Maximizer that they didn\u2019t buy the first time around.<\/p>\n\n\n\n<p>The Return Path is\nanything that brings the customer or prospect back more frequently, including\u2026<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/www.digitalmarketer.com\/blog\/email-marketing\/\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\"Email marketing (opens in a new tab)\">Email marketing<\/a><\/li>\n\n\n\n<li>Exit offers<\/li>\n\n\n\n<li>Organic social media (like Twitter, Facebook, and LinkedIn)<\/li>\n\n\n\n<li>Loyalty programs<\/li>\n\n\n\n<li><a rel=\"noreferrer noopener\" aria-label=\"Content marketing (opens in a new tab)\" href=\"https:\/\/www.digitalmarketer.com\/blog\/content-marketing\/\" target=\"_blank\">Content marketing<\/a> <\/li>\n\n\n\n<li>Outbound sales calling<\/li>\n\n\n\n<li>Ad retargeting (More on <a href=\"https:\/\/www.digitalmarketer.com\/retargeting-resources\/\">ad retargeting here<\/a>)<\/li>\n<\/ul>\n\n\n\n<p>And that, my friends,\nis the system we have used (and continue to use) to grow DigitalMarketer and\nmultiple other businesses in multiple industries.<\/p>\n\n\n\n<p>It\u2019s worked for\nsingle-member businesses and giant corporations like McDonald\u2019s and Starbucks.<\/p>\n\n\n\n<p>It works because it takes all the jigsaw pieces of <a href=\"https:\/\/www.digitalmarketer.com\/digital-marketing\/\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\"digital marketing (opens in a new tab)\">digital marketing<\/a> and fits them together in a way that fits.<\/p>\n\n\n\n<p>And if you begin applying it the way I\u2019ve just explained, it will help you (too!) to grow and scale your business.<\/p>\n\n\n\n<pre class=\"wp-block-preformatted\"><a href=\"https:\/\/img1.niftyimages.com\/click\/6y5\/d3xh\/0a7h\" data-type=\"URL\" target=\"_blank\" rel=\"noreferrer noopener\"><img decoding=\"async\" src=\"https:\/\/img1.niftyimages.com\/6y5\/d3xh\/0a7h\"><\/a><\/pre>\n","protected":false},"excerpt":{"rendered":"<p>Ryan Deiss shares the exact system to optimize customer value he applies to every business he starts, acquires or consults. They don&#8217;t teach this stuff in business school.<\/p>\n","protected":false},"author":12,"featured_media":165990,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"content-type":"","footnotes":""},"categories":[34,200,177,75,90,53,175],"tags":[366,320,246,113],"class_list":["post-120204","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog","category-conversion-optimization-2","category-excite","category-funnels","category-mostpopular","category-paid-media","category-subscribe","tag-content-strategy","tag-customer-value-journey","tag-funnels","tag-marketing-strategy"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Customer Value Optimization: How to Build an Unstoppable Business<\/title>\n<meta name=\"description\" content=\"Ryan Deiss shares the exact system to optimize customer value he applies to every business he starts, acquires or consults. They don&#039;t teach this stuff in business school.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.digitalmarketer.com\/blog\/customer-value-optimization\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Customer Value Optimization: How to Build an Unstoppable Business\" \/>\n<meta property=\"og:description\" content=\"Ryan Deiss shares the exact system to optimize customer value he applies to every business he starts, acquires or consults. They don&#039;t teach this stuff in business school.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.digitalmarketer.com\/blog\/customer-value-optimization\/\" \/>\n<meta property=\"og:site_name\" content=\"DigitalMarketer\" \/>\n<meta property=\"article:published_time\" content=\"2019-09-06T05:00:58+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2023-07-19T16:28:15+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.digitalmarketer.com\/wp-content\/uploads\/2019\/09\/customer_value_featured.png\" \/>\n<meta name=\"author\" content=\"Ryan Deiss\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Ryan Deiss\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"26 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.digitalmarketer.com\/blog\/customer-value-optimization\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.digitalmarketer.com\/blog\/customer-value-optimization\/\"},\"author\":{\"name\":\"Ryan Deiss\",\"@id\":\"https:\/\/www.digitalmarketer.com\/#\/schema\/person\/37e6253ae9ca8f8bc841ea44aac0014e\"},\"headline\":\"Customer Value Optimization: How to Build an Unstoppable Business\",\"datePublished\":\"2019-09-06T05:00:58+00:00\",\"dateModified\":\"2023-07-19T16:28:15+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.digitalmarketer.com\/blog\/customer-value-optimization\/\"},\"wordCount\":4401,\"publisher\":{\"@id\":\"https:\/\/www.digitalmarketer.com\/#organization\"},\"image\":{\"@id\":\"https:\/\/www.digitalmarketer.com\/blog\/customer-value-optimization\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.digitalmarketer.com\/wp-content\/uploads\/2019\/09\/Customer-Value-Optimization_-How-to-Build-an-Unstoppable-Business-Lead.jpg\",\"keywords\":[\"Content Strategy\",\"customer value journey\",\"funnels\",\"marketing strategy\"],\"articleSection\":[\"Blog\",\"Conversion Optimization\",\"Excite\",\"Funnels\",\"Most Popular\",\"Paid Media\",\"Subscribe\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.digitalmarketer.com\/blog\/customer-value-optimization\/\",\"url\":\"https:\/\/www.digitalmarketer.com\/blog\/customer-value-optimization\/\",\"name\":\"Customer Value Optimization: How to Build an Unstoppable Business\",\"isPartOf\":{\"@id\":\"https:\/\/www.digitalmarketer.com\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.digitalmarketer.com\/blog\/customer-value-optimization\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.digitalmarketer.com\/blog\/customer-value-optimization\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.digitalmarketer.com\/wp-content\/uploads\/2019\/09\/Customer-Value-Optimization_-How-to-Build-an-Unstoppable-Business-Lead.jpg\",\"datePublished\":\"2019-09-06T05:00:58+00:00\",\"dateModified\":\"2023-07-19T16:28:15+00:00\",\"description\":\"Ryan Deiss shares the exact system to optimize customer value he applies to every business he starts, acquires or consults. They don't teach this stuff in business school.\",\"breadcrumb\":{\"@id\":\"https:\/\/www.digitalmarketer.com\/blog\/customer-value-optimization\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.digitalmarketer.com\/blog\/customer-value-optimization\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.digitalmarketer.com\/blog\/customer-value-optimization\/#primaryimage\",\"url\":\"https:\/\/www.digitalmarketer.com\/wp-content\/uploads\/2019\/09\/Customer-Value-Optimization_-How-to-Build-an-Unstoppable-Business-Lead.jpg\",\"contentUrl\":\"https:\/\/www.digitalmarketer.com\/wp-content\/uploads\/2019\/09\/Customer-Value-Optimization_-How-to-Build-an-Unstoppable-Business-Lead.jpg\",\"width\":1920,\"height\":1080,\"caption\":\"Customer Value Optimization_ How to Build an Unstoppable Business\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.digitalmarketer.com\/blog\/customer-value-optimization\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.digitalmarketer.com\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Customer Value Optimization: How to Build an Unstoppable Business\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.digitalmarketer.com\/#website\",\"url\":\"https:\/\/www.digitalmarketer.com\/\",\"name\":\"DigitalMarketer\",\"description\":\"Where AI Meets Real-World Marketing for Real-World Businesses\",\"publisher\":{\"@id\":\"https:\/\/www.digitalmarketer.com\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.digitalmarketer.com\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/www.digitalmarketer.com\/#organization\",\"name\":\"DigitalMarketer\",\"url\":\"https:\/\/www.digitalmarketer.com\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.digitalmarketer.com\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/www.digitalmarketer.com\/wp-content\/uploads\/2022\/02\/DM-logo-dark.png\",\"contentUrl\":\"https:\/\/www.digitalmarketer.com\/wp-content\/uploads\/2022\/02\/DM-logo-dark.png\",\"width\":1042,\"height\":367,\"caption\":\"DigitalMarketer\"},\"image\":{\"@id\":\"https:\/\/www.digitalmarketer.com\/#\/schema\/logo\/image\/\"}},{\"@type\":\"Person\",\"@id\":\"https:\/\/www.digitalmarketer.com\/#\/schema\/person\/37e6253ae9ca8f8bc841ea44aac0014e\",\"name\":\"Ryan Deiss\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.digitalmarketer.com\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/cc90234d3c6ce394bf59261fbe99eb80eff7cbc1bb139cc446c1184f2b6a6d8f?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/cc90234d3c6ce394bf59261fbe99eb80eff7cbc1bb139cc446c1184f2b6a6d8f?s=96&d=mm&r=g\",\"caption\":\"Ryan Deiss\"},\"description\":\"Ryan Deiss is the Founder and CEO of DigitalMarketer.com and Founder and Managing Partner of NativeCommerce.com, a digital media and ecommerce group that owns dozens of properties. Ryan has been called one of the world\u2019s leading digital marketers by Shark Tank star, Daymond John. A best selling author, founder of multiple companies collectively employing hundreds around the globe, and one of the most dynamic speakers on marketing in the United States today, he is undeniably a recognized expert on the digital era. Connect with Ryan on Twitter.\",\"url\":\"https:\/\/www.digitalmarketer.com\/author\/ryan-deiss\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Customer Value Optimization: How to Build an Unstoppable Business","description":"Ryan Deiss shares the exact system to optimize customer value he applies to every business he starts, acquires or consults. They don't teach this stuff in business school.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.digitalmarketer.com\/blog\/customer-value-optimization\/","og_locale":"en_US","og_type":"article","og_title":"Customer Value Optimization: How to Build an Unstoppable Business","og_description":"Ryan Deiss shares the exact system to optimize customer value he applies to every business he starts, acquires or consults. They don't teach this stuff in business school.","og_url":"https:\/\/www.digitalmarketer.com\/blog\/customer-value-optimization\/","og_site_name":"DigitalMarketer","article_published_time":"2019-09-06T05:00:58+00:00","article_modified_time":"2023-07-19T16:28:15+00:00","og_image":[{"url":"https:\/\/www.digitalmarketer.com\/wp-content\/uploads\/2019\/09\/customer_value_featured.png","type":"","width":"","height":""}],"author":"Ryan Deiss","twitter_card":"summary_large_image","twitter_misc":{"Written by":"Ryan Deiss","Est. reading time":"26 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.digitalmarketer.com\/blog\/customer-value-optimization\/#article","isPartOf":{"@id":"https:\/\/www.digitalmarketer.com\/blog\/customer-value-optimization\/"},"author":{"name":"Ryan Deiss","@id":"https:\/\/www.digitalmarketer.com\/#\/schema\/person\/37e6253ae9ca8f8bc841ea44aac0014e"},"headline":"Customer Value Optimization: How to Build an Unstoppable Business","datePublished":"2019-09-06T05:00:58+00:00","dateModified":"2023-07-19T16:28:15+00:00","mainEntityOfPage":{"@id":"https:\/\/www.digitalmarketer.com\/blog\/customer-value-optimization\/"},"wordCount":4401,"publisher":{"@id":"https:\/\/www.digitalmarketer.com\/#organization"},"image":{"@id":"https:\/\/www.digitalmarketer.com\/blog\/customer-value-optimization\/#primaryimage"},"thumbnailUrl":"https:\/\/www.digitalmarketer.com\/wp-content\/uploads\/2019\/09\/Customer-Value-Optimization_-How-to-Build-an-Unstoppable-Business-Lead.jpg","keywords":["Content Strategy","customer value journey","funnels","marketing strategy"],"articleSection":["Blog","Conversion Optimization","Excite","Funnels","Most Popular","Paid Media","Subscribe"],"inLanguage":"en-US"},{"@type":"WebPage","@id":"https:\/\/www.digitalmarketer.com\/blog\/customer-value-optimization\/","url":"https:\/\/www.digitalmarketer.com\/blog\/customer-value-optimization\/","name":"Customer Value Optimization: How to Build an Unstoppable Business","isPartOf":{"@id":"https:\/\/www.digitalmarketer.com\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.digitalmarketer.com\/blog\/customer-value-optimization\/#primaryimage"},"image":{"@id":"https:\/\/www.digitalmarketer.com\/blog\/customer-value-optimization\/#primaryimage"},"thumbnailUrl":"https:\/\/www.digitalmarketer.com\/wp-content\/uploads\/2019\/09\/Customer-Value-Optimization_-How-to-Build-an-Unstoppable-Business-Lead.jpg","datePublished":"2019-09-06T05:00:58+00:00","dateModified":"2023-07-19T16:28:15+00:00","description":"Ryan Deiss shares the exact system to optimize customer value he applies to every business he starts, acquires or consults. They don't teach this stuff in business school.","breadcrumb":{"@id":"https:\/\/www.digitalmarketer.com\/blog\/customer-value-optimization\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.digitalmarketer.com\/blog\/customer-value-optimization\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.digitalmarketer.com\/blog\/customer-value-optimization\/#primaryimage","url":"https:\/\/www.digitalmarketer.com\/wp-content\/uploads\/2019\/09\/Customer-Value-Optimization_-How-to-Build-an-Unstoppable-Business-Lead.jpg","contentUrl":"https:\/\/www.digitalmarketer.com\/wp-content\/uploads\/2019\/09\/Customer-Value-Optimization_-How-to-Build-an-Unstoppable-Business-Lead.jpg","width":1920,"height":1080,"caption":"Customer Value Optimization_ How to Build an Unstoppable Business"},{"@type":"BreadcrumbList","@id":"https:\/\/www.digitalmarketer.com\/blog\/customer-value-optimization\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.digitalmarketer.com\/"},{"@type":"ListItem","position":2,"name":"Customer Value Optimization: How to Build an Unstoppable Business"}]},{"@type":"WebSite","@id":"https:\/\/www.digitalmarketer.com\/#website","url":"https:\/\/www.digitalmarketer.com\/","name":"DigitalMarketer","description":"Where AI Meets Real-World Marketing for Real-World Businesses","publisher":{"@id":"https:\/\/www.digitalmarketer.com\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.digitalmarketer.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/www.digitalmarketer.com\/#organization","name":"DigitalMarketer","url":"https:\/\/www.digitalmarketer.com\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.digitalmarketer.com\/#\/schema\/logo\/image\/","url":"https:\/\/www.digitalmarketer.com\/wp-content\/uploads\/2022\/02\/DM-logo-dark.png","contentUrl":"https:\/\/www.digitalmarketer.com\/wp-content\/uploads\/2022\/02\/DM-logo-dark.png","width":1042,"height":367,"caption":"DigitalMarketer"},"image":{"@id":"https:\/\/www.digitalmarketer.com\/#\/schema\/logo\/image\/"}},{"@type":"Person","@id":"https:\/\/www.digitalmarketer.com\/#\/schema\/person\/37e6253ae9ca8f8bc841ea44aac0014e","name":"Ryan Deiss","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.digitalmarketer.com\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/cc90234d3c6ce394bf59261fbe99eb80eff7cbc1bb139cc446c1184f2b6a6d8f?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/cc90234d3c6ce394bf59261fbe99eb80eff7cbc1bb139cc446c1184f2b6a6d8f?s=96&d=mm&r=g","caption":"Ryan Deiss"},"description":"Ryan Deiss is the Founder and CEO of DigitalMarketer.com and Founder and Managing Partner of NativeCommerce.com, a digital media and ecommerce group that owns dozens of properties. Ryan has been called one of the world\u2019s leading digital marketers by Shark Tank star, Daymond John. A best selling author, founder of multiple companies collectively employing hundreds around the globe, and one of the most dynamic speakers on marketing in the United States today, he is undeniably a recognized expert on the digital era. Connect with Ryan on Twitter.","url":"https:\/\/www.digitalmarketer.com\/author\/ryan-deiss\/"}]}},"_links":{"self":[{"href":"https:\/\/www.digitalmarketer.com\/wp-json\/wp\/v2\/posts\/120204","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.digitalmarketer.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.digitalmarketer.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.digitalmarketer.com\/wp-json\/wp\/v2\/users\/12"}],"replies":[{"embeddable":true,"href":"https:\/\/www.digitalmarketer.com\/wp-json\/wp\/v2\/comments?post=120204"}],"version-history":[{"count":0,"href":"https:\/\/www.digitalmarketer.com\/wp-json\/wp\/v2\/posts\/120204\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.digitalmarketer.com\/wp-json\/wp\/v2\/media\/165990"}],"wp:attachment":[{"href":"https:\/\/www.digitalmarketer.com\/wp-json\/wp\/v2\/media?parent=120204"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.digitalmarketer.com\/wp-json\/wp\/v2\/categories?post=120204"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.digitalmarketer.com\/wp-json\/wp\/v2\/tags?post=120204"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}