{"id":120383,"date":"2017-10-03T10:55:25","date_gmt":"2017-10-03T15:55:25","guid":{"rendered":"https:\/\/www.digitalmarketer.com\/uncategorized\/new-facebook-group-features\/"},"modified":"2022-01-26T14:12:42","modified_gmt":"2022-01-26T20:12:42","slug":"new-facebook-group-features","status":"publish","type":"post","link":"https:\/\/www.digitalmarketer.com\/blog\/new-facebook-group-features\/","title":{"rendered":"What Facebook&#8217;s New Group Features Means For Community Managers"},"content":{"rendered":"<p>Big news for Facebook Groups!<\/p>\n<p>Facebook is <a href=\"https:\/\/www.facebook.com\/notes\/mark-zuckerberg\/building-global-community\/10154544292806634\/\" target=\"_blank\" rel=\"noopener noreferrer\">fulfilling the commitment it made earlier this year<\/a> to focus efforts on building true communities on its platform.<\/p>\n<p><img fetchpriority=\"high\" decoding=\"async\" class=\"aligncenter wp-image-66495 size-full\" src=\"\/wp-content\/uploads\/2017\/09\/facebook-group-features-img1-v2.jpg\" alt=\"Mark Zuckerberg: Building Global Community\" width=\"600\" height=\"572\" srcset=\"https:\/\/dmwsprod.wpenginepowered.com\/wp-content\/uploads\/2017\/09\/facebook-group-features-img1-v2.jpg 600w, https:\/\/dmwsprod.wpenginepowered.com\/wp-content\/uploads\/2017\/09\/facebook-group-features-img1-v2-300x286.jpg 300w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/><\/p>\n<p>Along with expanding their own internal community teams, the social media goliath also kicked off its first-ever <a href=\"https:\/\/facebookcommunitiessummit.splashthat.com\" target=\"_blank\" rel=\"noopener noreferrer\">Facebook Communities Summit<\/a>, gathering hundreds of Facebook Group admins from across the globe to discuss ideas and features that would make Facebook Groups, well\u2026 easier to manage.<\/p>\n<p>And that\u2019s when a HUGE announcement was made!<\/p>\n<p>Key community management features will soon be gracing our beloved Facebook Groups, including:<\/p>\n<ul>\n<li>Group Insights<\/li>\n<li>Member Request Filtering<\/li>\n<li>Removed Member Clean-Up<\/li>\n<li>Scheduled Posts<\/li>\n<li>Group-To-Group Linking (this is the one I am most excited about, and I\u2019ll tell you why in a moment!)<\/li>\n<\/ul>\n<p>So, what do these new Facebook Group features mean for community managers?\u00a0<img decoding=\"async\" class=\"alignright size-medium wp-image-66526\" src=\"\/wp-content\/uploads\/2017\/10\/GroupsUpdate_Quotebox3-300x92.png\" alt=\"\" width=\"300\" height=\"92\" srcset=\"https:\/\/dmwsprod.wpenginepowered.com\/wp-content\/uploads\/2017\/10\/GroupsUpdate_Quotebox3-300x92.png 300w, https:\/\/dmwsprod.wpenginepowered.com\/wp-content\/uploads\/2017\/10\/GroupsUpdate_Quotebox3.png 580w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/p>\n<p>Let&#8217;s talk about it with real-life examples and some sweet images (thanks to Facebook and <a href=\"https:\/\/techcrunch.com\/2017\/06\/22\/facebook-group-admin-tools\/\" target=\"_blank\" rel=\"noopener noreferrer\">TechCrunch<\/a>!). And be sure to check out some of the most recent updates <a href=\"#October 2017\">here<\/a> (or scroll to the bottom of the post)&#8230;<\/p>\n<h2>Group Insights<\/h2>\n<p>From Facebook:<\/p>\n<p><em><strong>Group Insights:<\/strong>\u00a0Group admins have told us consistently that having a better understanding of what&#8217;s going on in their groups would help them make decisions on how to best support their members. Now, with Group Insights, they&#8217;ll be able to see real-time metrics around growth, engagement, and membership \u2014 such as the number of posts and times that members are most engaged.<br \/>\n<\/em><\/p>\n<p style=\"text-align: center;\"><iframe style=\"border: none; overflow: hidden;\" src=\"https:\/\/www.facebook.com\/plugins\/video.php?href=https%3A%2F%2Fwww.facebook.com%2Ffacebook%2Fvideos%2F10155948336496729%2F&amp;show_text=0&amp;width=600\" width=\"600\" height=\"315\" frameborder=\"0\" scrolling=\"no\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p>\n<p>This. Is. The. COOLEST.<\/p>\n<p><img decoding=\"async\" class=\"alignleft wp-image-66524\" src=\"\/wp-content\/uploads\/2017\/09\/GroupsUpdate_Quotebox1.png\" alt=\"\" width=\"300\" height=\"128\" srcset=\"https:\/\/dmwsprod.wpenginepowered.com\/wp-content\/uploads\/2017\/09\/GroupsUpdate_Quotebox1.png 580w, https:\/\/dmwsprod.wpenginepowered.com\/wp-content\/uploads\/2017\/09\/GroupsUpdate_Quotebox1-300x128.png 300w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/>Until now, community managers of Facebook Groups had to either rely on vanity metrics \u2014 like the total number of members \u2014 or invest in third-party analytic platforms to get any insight into who participated in their community and how often they did so.<\/p>\n<p>I\u2019m so happy to see that Facebook is making an effort to help community managers measure what <strong>IS<\/strong> important \u2014 like participation and activity.<\/p>\n<p>A word of caution here \u2014 it looks like the initial version of Group Insights includes some vanity metrics when it comes to community growth:<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-66496 size-full\" src=\"\/wp-content\/uploads\/2017\/09\/facebook-group-features-img2-v2.jpg\" alt=\"Community Metrics Insights\" width=\"600\" height=\"458\" srcset=\"https:\/\/dmwsprod.wpenginepowered.com\/wp-content\/uploads\/2017\/09\/facebook-group-features-img2-v2.jpg 600w, https:\/\/dmwsprod.wpenginepowered.com\/wp-content\/uploads\/2017\/09\/facebook-group-features-img2-v2-300x229.jpg 300w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/><\/p>\n<p>Community managers shouldn\u2019t measure growth by a total number of members or a total number of new members \u2014\u00a0<a href=\"https:\/\/www.digitalmarketer.com\/measure-community-health-metrics\/\" target=\"_blank\" rel=\"noopener noreferrer\">real community growth is a result of member <em>activity<\/em><\/a>, so for the moment, it looks like there is still some work to\u00a0come in the growth metrics department.<\/p>\n<p>This feature does mean that community managers can potentially stop investing in third-party tools and rely on Facebook to do what it does best \u2013 provide valuable data to make the best decisions.<\/p>\n<p>Up until now, Facebook only provided insights for Pages as a way to understand performance metrics, how people were engaging, and to help provide better ad targeting.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-66497 size-full\" src=\"\/wp-content\/uploads\/2017\/09\/facebook-group-features-img3-v2.jpg\" alt=\"Community Metrics Insights\" width=\"600\" height=\"354\" srcset=\"https:\/\/dmwsprod.wpenginepowered.com\/wp-content\/uploads\/2017\/09\/facebook-group-features-img3-v2.jpg 600w, https:\/\/dmwsprod.wpenginepowered.com\/wp-content\/uploads\/2017\/09\/facebook-group-features-img3-v2-300x177.jpg 300w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/><br \/>\nWhich begs the question\u2026 what\u2019s Facebook\u2019s end goal here? Perhaps a way to better understand your community in order to\u2026 dare I say it&#8230;\u00a0<em>advertise?<\/em><\/p>\n<p>As Mari Smith noted in <a href=\"https:\/\/www.facebook.com\/marismith\/photos\/a.208729010008.138466.42328360008\/10154569458180009\/\" target=\"_blank\" rel=\"noopener noreferrer\">her insights<\/a> into this feature, \u201cThis could be the first step in monetizing groups. We\u2019ll see.\u201d<\/p>\n<h2>Member Request Filtering<\/h2>\n<p>From Facebook:<\/p>\n<p><em><strong>Membership request filtering:<\/strong>\u00a0We also hear from admins that admitting new members is one of the most time-consuming things they do. So, we added a way for them to sort and filter membership requests on common categories like gender and location, and then accept or decline all at once.<\/em><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-65394\" src=\"\/wp-content\/uploads\/2017\/06\/facebook-group-features-img4-1.jpg\" alt=\"Membership Request Filtering\" width=\"600\" height=\"356\" srcset=\"https:\/\/dmwsprod.wpenginepowered.com\/wp-content\/uploads\/2017\/06\/facebook-group-features-img4-1.jpg 720w, https:\/\/dmwsprod.wpenginepowered.com\/wp-content\/uploads\/2017\/06\/facebook-group-features-img4-1-300x178.jpg 300w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/><\/p>\n<p>If you manage a Group, you are acutely familiar with the pain it takes to go through a long list of member requests every day.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-66498 size-full\" src=\"\/wp-content\/uploads\/2017\/09\/request-filtering-update-v2.jpg\" alt=\"Filtering member requests in DigitalMarketer Engage\" width=\"600\" height=\"374\" srcset=\"https:\/\/dmwsprod.wpenginepowered.com\/wp-content\/uploads\/2017\/09\/request-filtering-update-v2.jpg 600w, https:\/\/dmwsprod.wpenginepowered.com\/wp-content\/uploads\/2017\/09\/request-filtering-update-v2-300x187.jpg 300w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/><\/p>\n<p>It\u2019s time-consuming, it feels like busy-work, and\u2026 it\u2019s boring. I\u2019m bored now just thinking about it.<\/p>\n<p>Facebook\u2019s new member filtering feature will be a welcome reprise for communities who focus on catering to specific demographics or locations.<\/p>\n<p>And BATCH. ACCEPTS. Be still my beating heart.<\/p>\n<p>This means community managers can spend their time actually <a href=\"https:\/\/www.digitalmarketer.com\/community-management-strategies\/\" target=\"_blank\" rel=\"noopener noreferrer\">building up their communities<\/a> through content and strategy instead of spending <em>hours<\/em> (yes, hours) going through membership requests one-by-one.<\/p>\n<p>From the bottom of my heart: thank you, Facebook.<\/p>\n<h2>Removed Member Clean-Up<\/h2>\n<p>From Facebook:<\/p>\n<p><em><strong>Removed member clean-up:<\/strong>\u00a0To help keep their communities safe from bad actors, group admins can now remove a person and the content they&#8217;ve created within the group, including posts, comments, and other people added to the group, in one step.<\/em><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-66499 size-full\" src=\"\/wp-content\/uploads\/2017\/09\/member-cleanup-update-v2.jpg\" alt=\"Remove member clean-up in DigitalMarketer Engage\" width=\"600\" height=\"333\" srcset=\"https:\/\/dmwsprod.wpenginepowered.com\/wp-content\/uploads\/2017\/09\/member-cleanup-update-v2.jpg 600w, https:\/\/dmwsprod.wpenginepowered.com\/wp-content\/uploads\/2017\/09\/member-cleanup-update-v2-300x167.jpg 300w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/><\/p>\n<p>Fellow Facebook Group moderators, I can hear you toasting champagne glasses from here. Cheers!<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-65351\" src=\"\/wp-content\/uploads\/2017\/06\/giphy.gif\" alt=\"\" width=\"600\" height=\"240\" \/><\/p>\n<p>Every community manager has had to deal with a toxic member at one point or another. Trolls. Spammers. Straight up <a href=\"https:\/\/www.youtube.com\/watch?v=Bvlf0Wg37N4\" target=\"_blank\" rel=\"noopener noreferrer\">assholes<\/a>.<\/p>\n<p>If you\u2019ve ever had to remove said person (and their hateful remarks) from your group, you know how painful it is to go back and make sure the poison from every wayward comment and post is removed from sight.<\/p>\n<p>Ain\u2019t nobody got time for that.<\/p>\n<p>Now, in one fell swoop, that jerkface \u2014 and all their awful contributions to your community \u2014 can be wiped off the face of the planet.<\/p>\n<p>Oh, happy day!<\/p>\n<p>Why is this important for community strategy? Ever heard of the phrase, <em>&#8220;Monkey see, monkey do\u201d<\/em>?<em>\u00a0<\/em><\/p>\n<p>Humans are imitators; we learn by repeating the actions of others who have gone before us. We naturally mimic behavior that we see\u2026 <em>especially<\/em> in tribes that are linked to our personal identities.<\/p>\n<p>It gets a little complicated from there, but the main takeaway here is that bad behavior can easily create more bad behavior in communities. Our brains are just wired for it (good news though \u2014 good behavior works the same way!).<\/p>\n<p>By removing toxic comments and posts, community managers are looking to educate their groups on the proper way to behave \u2014 it\u2019s often less a matter of \u201cpolicing\u201d and more to do with removing barriers to valuable conversations.<\/p>\n<p>The new member clean-up feature will go far in helping community managers keep their communities moving forward; a thriving, happy family that doesn\u2019t have room for the haters.<\/p>\n<h2>Scheduled Posts<\/h2>\n<p>From Facebook:<\/p>\n<p><em><strong>Scheduled posts:<\/strong>\u00a0Group admins and moderators can create and conveniently schedule posts on a specific day and time.<\/em><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-66500 size-full\" src=\"\/wp-content\/uploads\/2017\/09\/scheduled-posts-update-v2.jpg\" alt=\"Scheduling a post in DigitalMarketer Engage\" width=\"600\" height=\"387\" srcset=\"https:\/\/dmwsprod.wpenginepowered.com\/wp-content\/uploads\/2017\/09\/scheduled-posts-update-v2.jpg 600w, https:\/\/dmwsprod.wpenginepowered.com\/wp-content\/uploads\/2017\/09\/scheduled-posts-update-v2-300x194.jpg 300w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/><\/p>\n<p>Um, yes, please.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignleft wp-image-66525\" src=\"\/wp-content\/uploads\/2017\/10\/GroupsUpdate_Quotebox2.png\" alt=\"\" width=\"300\" height=\"128\" srcset=\"https:\/\/dmwsprod.wpenginepowered.com\/wp-content\/uploads\/2017\/10\/GroupsUpdate_Quotebox2.png 580w, https:\/\/dmwsprod.wpenginepowered.com\/wp-content\/uploads\/2017\/10\/GroupsUpdate_Quotebox2-300x128.png 300w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/>Creating engaging, consistent community content is a cornerstone to helping community members connect with one another.<\/p>\n<p>For example, in our DigitalMarketer Engage Facebook group, we create a #OneWeekOneThing post every Monday, so our community members can keep each other accountable on big goals\u2026<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-66501 size-full\" src=\"\/wp-content\/uploads\/2017\/09\/facebook-group-features-img8-v2.jpg\" alt=\"DigitalMarketer Engage One Week One Thing\" width=\"600\" height=\"837\" srcset=\"https:\/\/dmwsprod.wpenginepowered.com\/wp-content\/uploads\/2017\/09\/facebook-group-features-img8-v2.jpg 600w, https:\/\/dmwsprod.wpenginepowered.com\/wp-content\/uploads\/2017\/09\/facebook-group-features-img8-v2-215x300.jpg 215w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/><\/p>\n<p>On Friday\u2019s there\u2019s the #CelebrateTheWin post so our members can celebrate their achievements\u2026<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-66502 size-full\" src=\"\/wp-content\/uploads\/2017\/09\/facebook-group-features-img9-v2.jpg\" alt=\"DigitalMarketer Engage Celebrate the Win Post\" width=\"600\" height=\"871\" srcset=\"https:\/\/dmwsprod.wpenginepowered.com\/wp-content\/uploads\/2017\/09\/facebook-group-features-img9-v2.jpg 600w, https:\/\/dmwsprod.wpenginepowered.com\/wp-content\/uploads\/2017\/09\/facebook-group-features-img9-v2-207x300.jpg 207w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/><\/p>\n<p>Not to mention, our members-only weekly webinar announcements\u2026<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-66503 size-full\" src=\"\/wp-content\/uploads\/2017\/09\/facebook-group-features-img10-v2.jpg\" alt=\"DigitalMarketer Weekly Webinar Announcement\" width=\"600\" height=\"710\" srcset=\"https:\/\/dmwsprod.wpenginepowered.com\/wp-content\/uploads\/2017\/09\/facebook-group-features-img10-v2.jpg 600w, https:\/\/dmwsprod.wpenginepowered.com\/wp-content\/uploads\/2017\/09\/facebook-group-features-img10-v2-254x300.jpg 254w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/><\/p>\n<p>And monthly content like #HotSeat!<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-66504 size-full\" src=\"\/wp-content\/uploads\/2017\/09\/facebook-group-features-img11-v2.jpg\" alt=\"DigitalMarketer #HotSeat with Molly Pittman\" width=\"600\" height=\"1171\" srcset=\"https:\/\/dmwsprod.wpenginepowered.com\/wp-content\/uploads\/2017\/09\/facebook-group-features-img11-v2.jpg 600w, https:\/\/dmwsprod.wpenginepowered.com\/wp-content\/uploads\/2017\/09\/facebook-group-features-img11-v2-154x300.jpg 154w, https:\/\/dmwsprod.wpenginepowered.com\/wp-content\/uploads\/2017\/09\/facebook-group-features-img11-v2-525x1024.jpg 525w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/><\/p>\n<p>Community managers understand the power of consistent community-building content\u2026 having the ability to schedule these posts is a HUGE time-saver!<\/p>\n<p>That time can be spent actually <em>participating<\/em> in community conversations instead of creating them.<\/p>\n<h2>Group-to-Group Linking<\/h2>\n<p>From Facebook:<\/p>\n<p><em><strong>Group-to-group linking:<\/strong>\u00a0We&#8217;re beginning to test group-to-group linking, which allows group admins to recommend similar or related groups to their members. This is just the beginning of ways that we&#8217;re helping bring communities and sub-communities closer together.<\/em><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-66505 size-full\" src=\"\/wp-content\/uploads\/2017\/09\/group-linking-update-v2.jpg\" alt=\"The group-to-linking feature in DigitalMarketer Engage\" width=\"600\" height=\"410\" srcset=\"https:\/\/dmwsprod.wpenginepowered.com\/wp-content\/uploads\/2017\/09\/group-linking-update-v2.jpg 600w, https:\/\/dmwsprod.wpenginepowered.com\/wp-content\/uploads\/2017\/09\/group-linking-update-v2-300x205.jpg 300w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/><\/p>\n<p>THIS. THIS S!*T RIGHT HERE.<\/p>\n<p>Why, you might ask, am I so excited about this particular feature, given all the greatness that was just announced?<\/p>\n<p>Two words: Social Density.<\/p>\n<p>OK, four more words\u2026<\/p>\n<p>It\u2019s too damn high.<\/p>\n<p>If you\u2019re not in the know on community management lingo, <strong><em>social density<\/em><\/strong> refers to the amount of conversation that can happen in a set space.<\/p>\n<p>For example, let\u2019s say you take five people\u2026<\/p>\n<p>\u2026and put them in the Kauffman Stadium (go Royals!)<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-65363 size-full\" src=\"\/wp-content\/uploads\/2017\/06\/600px-NewKauffman.jpg\" alt=\"Kauffman Stadium\" width=\"600\" height=\"399\" srcset=\"https:\/\/dmwsprod.wpenginepowered.com\/wp-content\/uploads\/2017\/06\/600px-NewKauffman.jpg 600w, https:\/\/dmwsprod.wpenginepowered.com\/wp-content\/uploads\/2017\/06\/600px-NewKauffman-300x200.jpg 300w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/><\/p>\n<p>That stadium would feel super empty, right?<\/p>\n<p>But let\u2019s take those same five people and put them in a filing room\u2026<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-65403\" src=\"\/wp-content\/uploads\/2017\/06\/facebook-group-features-img14-1.jpg\" alt=\"A small filing room\" width=\"600\" height=\"399\" srcset=\"https:\/\/dmwsprod.wpenginepowered.com\/wp-content\/uploads\/2017\/06\/facebook-group-features-img14-1.jpg 720w, https:\/\/dmwsprod.wpenginepowered.com\/wp-content\/uploads\/2017\/06\/facebook-group-features-img14-1-300x200.jpg 300w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/><\/p>\n<p>Now we have the opposite problem \u2014 it\u2019s way too cramped!<\/p>\n<p>The same concept applies to conversations in online communities \u2014 if your social density is too low, not enough activity is happening to keep new members interested in participating.<\/p>\n<p>If it\u2019s too high, there are so many different conversations happening that it\u2019s impossible to keep up. Large Facebook Groups (like the DM Engage community) suffer from a very high social density.<\/p>\n<p>With over 10,000 members, there is such an overload of new conversations and active discussions that it\u2019s difficult for new DM Engage members to plug in and for active members to find where they can best contribute.<\/p>\n<p>It\u2019s a problem that stunts community growth.<\/p>\n<p>Other community platforms, like forums, address high social density by creating subtopics, like Reddit famously does here:<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-66506 size-full\" src=\"\/wp-content\/uploads\/2017\/09\/facebook-group-features-img16-v2.jpg\" alt=\"Other community platforms, like forums, address high social density by creating subtopics, like Reddit does here\" width=\"600\" height=\"272\" srcset=\"https:\/\/dmwsprod.wpenginepowered.com\/wp-content\/uploads\/2017\/09\/facebook-group-features-img16-v2.jpg 600w, https:\/\/dmwsprod.wpenginepowered.com\/wp-content\/uploads\/2017\/09\/facebook-group-features-img16-v2-300x136.jpg 300w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/><\/p>\n<p>This keeps different discussion topics in their own dedicated area, so conversations don\u2019t get cluttered.<\/p>\n<p>Until now, creating subgroups or subtopics was an impossibility on the Facebook platform. Community managers who struggled with high social density had to do their best to organize content on their own.<\/p>\n<p>The new group linking feature could be a solution for organizing subtopics of communities by groups conversation topics into their own groups \u2014 <em>without<\/em> alienating the community as a whole.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-66507 size-full\" src=\"\/wp-content\/uploads\/2017\/09\/facebook-group-features-img12-v2.jpg\" alt=\"Group To Group Linking\" width=\"600\" height=\"445\" srcset=\"https:\/\/dmwsprod.wpenginepowered.com\/wp-content\/uploads\/2017\/09\/facebook-group-features-img12-v2.jpg 600w, https:\/\/dmwsprod.wpenginepowered.com\/wp-content\/uploads\/2017\/09\/facebook-group-features-img12-v2-300x223.jpg 300w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/><\/p>\n<h2><a id=\"October 2017\"><\/a>October 2017<\/h2>\n<p>The other week, I was fortunate to meet with the Facebook team at this year\u2019s <a href=\"https:\/\/cmxhub.com\/summit\/\" target=\"_blank\" rel=\"noopener noreferrer\">CMX Summit<\/a>, and let me tell you\u2026<\/p>\n<p>\u2026the Facebook team is VERY serious about making Facebook Groups an integral part of the platform experience!<\/p>\n<p>Expect even MORE changes in the coming months (and years) to Facebook Groups that will make your community management tasks even easier.<\/p>\n<p>For instance, Facebook is rolling out a new welcome feature that will automatically tag up to 50 new members in a welcome post \u2014 that\u2019s HUGE news for group admins who have been performing this task manually.<\/p>\n<p>They\u2019ve also added a new \u201cMute Member\u201d moderation feature that is an excellent alternative for removing questionable members.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-66511 size-full\" src=\"\/wp-content\/uploads\/2017\/09\/new-facebook-groups-features-october-2017-update-img1.jpg\" alt=\"Mute Member feature option in DigitalMarketer Engage\" width=\"600\" height=\"341\" srcset=\"https:\/\/dmwsprod.wpenginepowered.com\/wp-content\/uploads\/2017\/09\/new-facebook-groups-features-october-2017-update-img1.jpg 600w, https:\/\/dmwsprod.wpenginepowered.com\/wp-content\/uploads\/2017\/09\/new-facebook-groups-features-october-2017-update-img1-300x171.jpg 300w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/><\/p>\n<p>This option temporarily prevents a group member from making new posts or comments for seven days \u2014 a \u201ctime out,\u201d if you will, for members who might need some time to cool off after a divisive conversation or other situation that doesn\u2019t require a ban.<\/p>\n<p>Next, Facebook has dipped a toe into community gamification with Admin Badges\u2026<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-66512 size-full\" src=\"\/wp-content\/uploads\/2017\/09\/new-facebook-groups-features-october-2017-update-img2.jpg\" alt=\"The Facebook Admin Badge\" width=\"600\" height=\"224\" srcset=\"https:\/\/dmwsprod.wpenginepowered.com\/wp-content\/uploads\/2017\/09\/new-facebook-groups-features-october-2017-update-img2.jpg 600w, https:\/\/dmwsprod.wpenginepowered.com\/wp-content\/uploads\/2017\/09\/new-facebook-groups-features-october-2017-update-img2-300x112.jpg 300w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/><\/p>\n<p>\u2026that gives group admins a literal badge to build authority among their community members.<\/p>\n<p>Facebook is also giving visibility to new group members with a similar designation:<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-66513 size-full\" src=\"\/wp-content\/uploads\/2017\/09\/new-facebook-groups-features-october-2017-update-img3.jpg\" alt=\"A new community member, with the New Member designation, posts for the first time in DigitalMarketer Engage.\" width=\"600\" height=\"647\" srcset=\"https:\/\/dmwsprod.wpenginepowered.com\/wp-content\/uploads\/2017\/09\/new-facebook-groups-features-october-2017-update-img3.jpg 600w, https:\/\/dmwsprod.wpenginepowered.com\/wp-content\/uploads\/2017\/09\/new-facebook-groups-features-october-2017-update-img3-278x300.jpg 278w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/><\/p>\n<p>The New Member Badge lasts for the first 14 days a member is in the group.<\/p>\n<p>Highlighting new members gives your community an opportunity to recognize and support newbies in your group who might not know the ropes \u2014 and making sure they feel like part of the tribe!<\/p>\n<p>And word on the street is a similar designation will give visibility to power users of your group as well.<\/p>\n<p>It\u2019s safe to say that Facebook is working hard to help admins effectively care for their communities. I can\u2019t wait to see what other new features we\u2019ll see!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>New Facebook Group features are live\u2014community managers everywhere are celebrating! Here&#8217;s what&#8217;s new with Group Insights, Request Filters, Group Linking, and more!<\/p>\n","protected":false},"author":51,"featured_media":90917,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"content-type":"","footnotes":""},"categories":[34,195],"tags":[],"class_list":["post-120383","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog","category-community-management"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>New Facebook Group Features: What This Means for Community Managers<\/title>\n<meta name=\"description\" content=\"New Facebook Group features are live, community managers everywhere are celebrating! 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