{"id":120535,"date":"2018-08-16T19:14:31","date_gmt":"2018-08-17T00:14:31","guid":{"rendered":"https:\/\/www.digitalmarketer.com\/uncategorized\/community-building-content\/"},"modified":"2023-08-11T15:21:47","modified_gmt":"2023-08-11T20:21:47","slug":"community-building-content","status":"publish","type":"post","link":"https:\/\/www.digitalmarketer.com\/blog\/community-building-content\/","title":{"rendered":"5 Types of Community-Building Content DigitalMarketer Used to Engage an 11K+ Member Facebook Group"},"content":{"rendered":"\n<figure class=\"wp-block-image size-large largeScreensOnly\"><img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/www.digitalmarketer.com\/wp-content\/uploads\/2023\/08\/5-Types-of-Community-Building-Content-DigitalMarketer-Used-to-Engage-an-11K-Member-Facebook-Group-Banner-1024x576.jpg\" alt=\"\" class=\"wp-image-166226\" srcset=\"https:\/\/dmwsprod.wpenginepowered.com\/wp-content\/uploads\/2023\/08\/5-Types-of-Community-Building-Content-DigitalMarketer-Used-to-Engage-an-11K-Member-Facebook-Group-Banner-1024x576.jpg 1024w, https:\/\/dmwsprod.wpenginepowered.com\/wp-content\/uploads\/2023\/08\/5-Types-of-Community-Building-Content-DigitalMarketer-Used-to-Engage-an-11K-Member-Facebook-Group-Banner-300x169.jpg 300w, https:\/\/dmwsprod.wpenginepowered.com\/wp-content\/uploads\/2023\/08\/5-Types-of-Community-Building-Content-DigitalMarketer-Used-to-Engage-an-11K-Member-Facebook-Group-Banner-768x432.jpg 768w, https:\/\/dmwsprod.wpenginepowered.com\/wp-content\/uploads\/2023\/08\/5-Types-of-Community-Building-Content-DigitalMarketer-Used-to-Engage-an-11K-Member-Facebook-Group-Banner-1536x864.jpg 1536w, https:\/\/dmwsprod.wpenginepowered.com\/wp-content\/uploads\/2023\/08\/5-Types-of-Community-Building-Content-DigitalMarketer-Used-to-Engage-an-11K-Member-Facebook-Group-Banner.jpg 1920w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n<p>Do you know how to create content that builds <em>community<\/em>?<\/p>\n<p>If you are already approaching community content with an incredible degree of strategy around relationship-building, stop reading now.<\/p>\n<p>This post isn\u2019t for you.<\/p>\n<p>But if you\u2019re like most people, getting your community members to have meaningful conversations with each other is a difficult puzzle to solve.<\/p>\n<p>Not anymore! \ud83d\ude42<\/p>\n<p>I\u2019m about to reveal the <strong>top 5 pieces of community-building content<\/strong> that I used in <a href=\"https:\/\/www.facebook.com\/groups\/digitalmktr\/\" target=\"_blank\" rel=\"noopener noreferrer\">DigitalMarketer\u2019s Facebook Group, DigitalMarketer Engage<\/a>. I\u2019ll outline exactly why these pieces worked and hopefully inspire you to create your own engaging content.<\/p>\n<p class=\"tc-custom-scroll\">(<strong>RELATED:\u00a0<\/strong><a href=\"https:\/\/www.digitalmarketer.com\/blog\/community-management-strategies\/\">8 Essential Strategies to Build a Thriving Customer Community<\/a>)<\/p>\n<p>But first, we need to lay a strong foundation by defining exactly what we mean when we say \u201ccommunity-building content.\u201d<\/p>\n<h2>Community-Building Content Builds Relationships<\/h2>\n<p>In order for a group of people to be a true <em>community<\/em>\u2014that is, members are forming emotional relationships with each other\u2014it\u2019s important that your content helps those connections happen.<\/p>\n<p>To do that, it\u2019s helpful to understand how emotional relationships start in the first place.<\/p>\n<p>Enter Levinger\u2019s Relationship Model:<\/p>\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-70851\" src=\"https:\/\/www.digitalmarketer.com\/wp-content\/uploads\/2018\/08\/Community-building-content-img1.jpg\" alt=\"5 steps of relationship building\" width=\"600\" height=\"150\" srcset=\"https:\/\/dmwsprod.wpenginepowered.com\/wp-content\/uploads\/2018\/08\/Community-building-content-img1.jpg 600w, https:\/\/dmwsprod.wpenginepowered.com\/wp-content\/uploads\/2018\/08\/Community-building-content-img1-300x75.jpg 300w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/><\/p>\n<p>Developed by George Levinger, a prominent scientist in interpersonal relationships, this model outlines the exact steps that people take in order to form a strong emotional relationship.<\/p>\n<p>Let\u2019s do a quick breakdown:<\/p>\n<h2>Stage 1: Acquaintance<\/h2>\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-70852\" src=\"https:\/\/www.digitalmarketer.com\/wp-content\/uploads\/2018\/08\/Community-building-content-img2.jpg\" alt=\"Step 1: acquaintance\" width=\"600\" height=\"337\" srcset=\"https:\/\/dmwsprod.wpenginepowered.com\/wp-content\/uploads\/2018\/08\/Community-building-content-img2.jpg 600w, https:\/\/dmwsprod.wpenginepowered.com\/wp-content\/uploads\/2018\/08\/Community-building-content-img2-300x169.jpg 300w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/><\/p>\n<p>The first step of any relationship\u2014professional, personal, or romantic\u2014is all about identifying a mutual interest.<\/p>\n<p>This means that you have enough in common with someone else to start a conversation. It usually isn\u2019t a <em>strong<\/em> common interest, and the conversation at this stage is mostly small talk (think questions like, \u201cNice weather today, isn\u2019t it?\u201d).<\/p>\n<p>These surface-level common interests can be anything from sharing a mutual attraction to just being at the same location at the same time.<\/p>\n<p>Let\u2019s say you\u2019re sitting at a local bar enjoying a beverage, and a complete stranger sits down next to you. Congrats! You are both now in the Acquaintance stage\u2014you already have enough in common to start a conversation (we humans are passionately social creatures, after all).<div class=\"perfect-pullquote vcard pullquote-align-right pullquote-border-placement-left\" style=\"border-color:#bbd610 !important;\"><blockquote><p><em>The first step of any relationship is all about identifying a mutual interest.<\/em><\/p><\/blockquote><\/div><\/p>\n<p>Imagine what kinds of things you\u2019d bring up to start the conversation&#8230;<\/p>\n<ul>\n<li>Would it be a comment about the weather?<\/li>\n<li>Ask them how they are liking their drink?<\/li>\n<li>Comment on a recent sports game or world event?<\/li>\n<\/ul>\n<p>That\u2019s Acquaintance-level conversation.<\/p>\n<p>In this stage, you basically feel comfortable drumming up a conversation, but on safe, non-personal topics.<\/p>\n<p>Similarly, every new member of your online community is entering in the Acquaintance stage.<\/p>\n<p>What general information do new members have about others in the community? Hopefully, the topic of your community is enough to get people acquainted\u2014in the DigitalMarketer Engage Facebook Group, for instance, newbies already understand that most people in the group are interested in digital marketing.<\/p>\n<p>This common bond is enough to start a conversation, but most members need a little nudge to start connecting.<\/p>\n<h2>Stage 2: Build-Up<\/h2>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-70853\" src=\"https:\/\/www.digitalmarketer.com\/wp-content\/uploads\/2018\/08\/Community-building-content-img3.jpg\" alt=\"Step 2: Build-up\" width=\"600\" height=\"338\" srcset=\"https:\/\/dmwsprod.wpenginepowered.com\/wp-content\/uploads\/2018\/08\/Community-building-content-img3.jpg 600w, https:\/\/dmwsprod.wpenginepowered.com\/wp-content\/uploads\/2018\/08\/Community-building-content-img3-300x169.jpg 300w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/><\/p>\n<p>If a relationship progresses from Acquaintance, it moves on to the Build-Up stage.<\/p>\n<p>Build-Up means that you are determining compatibility with your new friend\u2014through your discussions, you\u2019re discovering that you have even <em>more<\/em> in common than what first brought you together.<\/p>\n<p>For instance, let\u2019s say through the course of conversation, that stranger at the bar mentions that they have a dog. You happen to <em>love<\/em> dogs.<\/p>\n<p>Now you might switch from talking about the weather to more meaningful conversations:<div class=\"perfect-pullquote vcard pullquote-align-right pullquote-border-placement-left\" style=\"border-color:#bbd610 !important;\"><blockquote><p><strong>Self-Disclosure:\u00a0<\/strong><\/p>\n<p><em>The process by which a person reveals their inner thoughts and emotions to another person.<\/em><\/p><\/blockquote><\/div><\/p>\n<p>\u201cWas your dog adopted from a shelter? How long have you had him?\u201d<\/p>\n<p>\u201cI actually just moved into the area. Is there a good place to walk my dog?\u201d<\/p>\n<p>\u201cMy dog is chewing up everything I own. Do you have any suggestions?\u201d<\/p>\n<p>Your emotional bond is strengthened, and you feel safer discussing topics you care about.<\/p>\n<p>The concept of a person revealing their inner thoughts and feelings to another person\u2014like when your new friend mentioned they have a dog or when you admitted your four-legged friend has a chewing problem\u2014is called <em>self-disclosure.<\/em><\/p>\n<p><strong>Self-Disclosure:\u00a0<\/strong><strong>The process by which a person reveals their inner thoughts and emotions to another person.<\/strong><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-70854\" src=\"https:\/\/www.digitalmarketer.com\/wp-content\/uploads\/2018\/08\/Community-building-content-img4.jpg\" alt=\"Self Disclosure example\" width=\"600\" height=\"337\" srcset=\"https:\/\/dmwsprod.wpenginepowered.com\/wp-content\/uploads\/2018\/08\/Community-building-content-img4.jpg 600w, https:\/\/dmwsprod.wpenginepowered.com\/wp-content\/uploads\/2018\/08\/Community-building-content-img4-300x169.jpg 300w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/><\/p>\n<p>Self-disclosure it <strong>VITAL<\/strong> to building communities\u2014because no one moves through the Relationship Model if they aren\u2019t having <em>meaningful<\/em> conversations with each other.<\/p>\n<p>It has to move beyond the small talk.<\/p>\n<h2>Stage 3: Continuation<\/h2>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-70855\" src=\"https:\/\/www.digitalmarketer.com\/wp-content\/uploads\/2018\/08\/Community-building-content-img5.jpg\" alt=\"Step 3: Continuation\" width=\"600\" height=\"337\" srcset=\"https:\/\/dmwsprod.wpenginepowered.com\/wp-content\/uploads\/2018\/08\/Community-building-content-img5.jpg 600w, https:\/\/dmwsprod.wpenginepowered.com\/wp-content\/uploads\/2018\/08\/Community-building-content-img5-300x169.jpg 300w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/><\/p>\n<p>Continuation is all about making a show of commitment to the relationship.<\/p>\n<p>This can be something huge, like getting married. But there are endless ways people can make commitments to their relationships that don\u2019t involve a license from the government.<\/p>\n<p>Let\u2019s say your new friend from the bar suggests that you meet next weekend at the dog park.<\/p>\n<p>That\u2019s a sign of commitment! That stranger\u2014perhaps now someone you would call a friend\u2014is signaling that you have enough in common to move things to the next level\u2014hanging out again and bringing your dogs! For this specific relationship, that is a <em>huge<\/em> sign of commitment.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-70856\" src=\"https:\/\/www.digitalmarketer.com\/wp-content\/uploads\/2018\/08\/Community-building-content-img6.jpg\" alt=\"Continuation Example\" width=\"600\" height=\"377\" srcset=\"https:\/\/dmwsprod.wpenginepowered.com\/wp-content\/uploads\/2018\/08\/Community-building-content-img6.jpg 600w, https:\/\/dmwsprod.wpenginepowered.com\/wp-content\/uploads\/2018\/08\/Community-building-content-img6-300x189.jpg 300w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/><\/p>\n<p>The more conversations you have with your new friend, hopefully, the more you\u2019ll discover you have in common\u2014and the stronger your emotional connection will be.<\/p>\n<h2>Stage 4: Deterioration<\/h2>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-70858\" src=\"https:\/\/www.digitalmarketer.com\/wp-content\/uploads\/2018\/08\/Community-building-content-img7.jpg\" alt=\"Step 4: Deterioration\" width=\"600\" height=\"337\" srcset=\"https:\/\/dmwsprod.wpenginepowered.com\/wp-content\/uploads\/2018\/08\/Community-building-content-img7.jpg 600w, https:\/\/dmwsprod.wpenginepowered.com\/wp-content\/uploads\/2018\/08\/Community-building-content-img7-300x169.jpg 300w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/><\/p>\n<p>&#8230;But sometimes the connection doesn\u2019t last.<\/p>\n<p>Deterioration can be caused by something dramatic\u2014like a breakdown in trust\u2014where you don\u2019t feel safe having self-disclosure conversations.<\/p>\n<p>Conversation often shifts back to small talk at this stage\u2014you can be civil and even cordial\u2026 but you\u2019re just not as comfortable sharing as you used to. As <a href=\"https:\/\/www.digitalmarketer.com\/blog\/pokemon-go-community-management-mistakes\/\">Pok\u00e9mon GO<\/a> experienced&#8230;<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-70859\" src=\"https:\/\/www.digitalmarketer.com\/wp-content\/uploads\/2018\/08\/Community-building-content-img8.jpg\" alt=\"Deterioration example\" width=\"600\" height=\"337\" srcset=\"https:\/\/dmwsprod.wpenginepowered.com\/wp-content\/uploads\/2018\/08\/Community-building-content-img8.jpg 600w, https:\/\/dmwsprod.wpenginepowered.com\/wp-content\/uploads\/2018\/08\/Community-building-content-img8-300x169.jpg 300w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/><\/p>\n<p>But relationships that move into Deterioration don\u2019t <em>have<\/em> to be triggered by a big catastrophic event. Sometimes it\u2019s just that interests have changed, and you don\u2019t share the common bond that you used to.<\/p>\n<p>For example, let\u2019s say you showed up at the dog park only to discover that your new friend admits they changed their mind\u2014they are actually a cat person and decided to get rid of their dog.<\/p>\n<p>That might be a problem for you!<\/p>\n<h2>Stage 5: Termination<\/h2>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-70860\" src=\"https:\/\/www.digitalmarketer.com\/wp-content\/uploads\/2018\/08\/Community-building-content-img9.jpg\" alt=\"Step 5: Termination\" width=\"600\" height=\"337\" srcset=\"https:\/\/dmwsprod.wpenginepowered.com\/wp-content\/uploads\/2018\/08\/Community-building-content-img9.jpg 600w, https:\/\/dmwsprod.wpenginepowered.com\/wp-content\/uploads\/2018\/08\/Community-building-content-img9-300x169.jpg 300w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/><\/p>\n<p>Of course, if things don\u2019t work out\u2026 the relationship ends. Communication stops, and you spend your time elsewhere.<\/p>\n<p>It\u2019s only natural!<\/p>\n<p>So now that we\u2019ve set the stage for how relationships form, let\u2019s talk about ways you can use content to move people along the first 3 stages of the Relationship Model using DigitalMarketer\u2019s DM Engage Facebook Group as an example.<\/p>\n<h2>Community-Building Content That Moves Members from Acquaintance to Build-Up<\/h2>\n<p>The goal of content at this stage is to get people to start self-disclosing so that they can find all the compelling things they have in common with their fellow community members.<\/p>\n<p>The welcome post is a wonderful opportunity to connect with new members, get them introducing themselves and plugged into the community at large.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-70861\" src=\"https:\/\/www.digitalmarketer.com\/wp-content\/uploads\/2018\/08\/Community-building-content-img10.jpg\" alt=\"Termination example\" width=\"600\" height=\"609\" srcset=\"https:\/\/dmwsprod.wpenginepowered.com\/wp-content\/uploads\/2018\/08\/Community-building-content-img10.jpg 600w, https:\/\/dmwsprod.wpenginepowered.com\/wp-content\/uploads\/2018\/08\/Community-building-content-img10-296x300.jpg 296w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/><\/p>\n<p>You can see from this example that I asked our members 3 specific questions (a great idea swiped from the <u><a href=\"https:\/\/www.facebook.com\/groups\/cmxhub\/\">CMX Hub<\/a><\/u> community)&#8230;<\/p>\n<p>1. What industry do you work in?<br \/>2. What do you love about it?<br \/>3. What\u2019s your biggest digital marketing challenge?<\/p>\n<p>These questions encourage that CRITICAL element of relationship-building: self-disclosure.<\/p>\n<p>Members can\u2019t move along the Relationship Model unless they are self-disclosing meaningful, relevant information. Otherwise, your members just stay in the \u201csmall talk\u201d zone forever!<\/p>\n<p>Take a look at your welcome process and make sure it encourages new members to start talking about themselves\u2014their likes and dislikes, favorites, feelings, aspirations, goals, successes, or fears.<\/p>\n<h2>Community-Building Content That Moves Members from Build-up to Continuation<\/h2>\n<p>Community content at this stage aims to encourage regular participation through initiating and sustaining community discussions. Your goal here is to help your members discover more compatibilities with their fellow community members.<\/p>\n<div class=\"perfect-pullquote vcard pullquote-align-left pullquote-border-placement-right\" style=\"border-color:#bbd610 !important;\"><blockquote><p><em>Ritual content gives your members a reason to come back&#8230;<\/em><\/p><\/blockquote><\/div>\n<p>One way to do this is through <em>ritual content<\/em>\u2014community-building content that is posted daily, weekly, monthly, or quarterly that your members learn to expect.<\/p>\n<p>Ritual content gives your members a reason to come back and participate in the group, even if they don\u2019t visit that often.<\/p>\n<p>One example of this was our weekly #CelebrateTheWin post:<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-70862\" src=\"https:\/\/www.digitalmarketer.com\/wp-content\/uploads\/2018\/08\/Community-building-content-img11.jpg\" alt=\"Celebrate the wins Facebook post\" width=\"579\" height=\"1010\" srcset=\"https:\/\/dmwsprod.wpenginepowered.com\/wp-content\/uploads\/2018\/08\/Community-building-content-img11.jpg 579w, https:\/\/dmwsprod.wpenginepowered.com\/wp-content\/uploads\/2018\/08\/Community-building-content-img11-172x300.jpg 172w\" sizes=\"(max-width: 579px) 100vw, 579px\" \/><\/p>\n<p>You can see how this post is framed to encourage members to reveal their successes\u2014and the responses are chock full of those all-too-valuable self-disclosure statements\u2026<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-70863\" src=\"https:\/\/www.digitalmarketer.com\/wp-content\/uploads\/2018\/08\/Community-building-content-img12.jpg\" alt=\"More self-disclosure examples\" width=\"600\" height=\"511\" srcset=\"https:\/\/dmwsprod.wpenginepowered.com\/wp-content\/uploads\/2018\/08\/Community-building-content-img12.jpg 600w, https:\/\/dmwsprod.wpenginepowered.com\/wp-content\/uploads\/2018\/08\/Community-building-content-img12-300x256.jpg 300w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/><\/p>\n<p>The more you can encourage meaningful self-disclosure through ritual content, you\u2019ll start to see members learning more about each other and initiating conversations themselves.<\/p>\n<h2>Community-Building Content at the Continuation Stage<\/h2>\n<p>The goal of community content is to provide opportunities for members to show commitment to the community.<\/p>\n<p>But commitments look different for each community, so this step can be tricky.<\/p>\n<p>Douglas Atkin, the Global Head of Community at Airbnb, looks at commitments through a curve that starts with easy, \u201clow-barrier\u201d actions a community member can take. As members move up the curve, the actions incrementally increase in difficulty and time commitment.<\/p>\n<p>It looks like this:<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-70864\" src=\"https:\/\/www.digitalmarketer.com\/wp-content\/uploads\/2018\/08\/Community-building-content-img13.jpg\" alt=\"The Community Commitment Curve\" width=\"600\" height=\"513\" srcset=\"https:\/\/dmwsprod.wpenginepowered.com\/wp-content\/uploads\/2018\/08\/Community-building-content-img13.jpg 600w, https:\/\/dmwsprod.wpenginepowered.com\/wp-content\/uploads\/2018\/08\/Community-building-content-img13-300x257.jpg 300w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/><\/p>\n<p>In our DigitalMarketer Engage Facebook Group, our commitments look MUCH different\u2014a low-barrier commitment would be asking a digital marketing question to the group periodically and discussing the responses.<\/p>\n<p>Further up the curve, our members may start to provide answers to other people\u2019s questions or encourage another member.<\/p>\n<p>We also provide opportunities for commitment through community-building content.<\/p>\n<p>Take a look at our quarterly #EngageItForward post:<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-70865\" src=\"https:\/\/www.digitalmarketer.com\/wp-content\/uploads\/2018\/08\/Community-building-content-img14.jpg\" alt=\"Engage it forward post\" width=\"600\" height=\"556\" srcset=\"https:\/\/dmwsprod.wpenginepowered.com\/wp-content\/uploads\/2018\/08\/Community-building-content-img14.jpg 600w, https:\/\/dmwsprod.wpenginepowered.com\/wp-content\/uploads\/2018\/08\/Community-building-content-img14-300x278.jpg 300w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/><\/p>\n<p>Our community is full of digital marketers, freelancers, entrepreneurs, agency owners, and CEOs\u2014everyone\u2019s got something to offer.<\/p>\n<p><div class=\"perfect-pullquote vcard pullquote-align-left pullquote-border-placement-right\" style=\"border-color:#bbd610 !important;\"><blockquote><p><em>Everyone\u2019s got something to offer.<\/em><\/p><\/blockquote><\/div>#EngageItForward was framed to give our members a chance to increase their level of commitment to the group by offering their products or services as a way to give back to the community.<\/p>\n<p>Fulfilling these offers takes more time and energy than simply asking questions or replying to posts, so this type of content encourages members to enter (and stay) in the Continuation stage of the Relationship Model.<\/p>\n<h2>Remember: Meaningful Discussions are Key to Community-Building<\/h2>\n<p>As you\u2019re creating your own community-building content, remember that the end goal is to get your members talking with each other.<\/p>\n<p>That means content that you might use in other areas of your marketing strategy like\u2026<\/p>\n<ul>\n<li>Blog Posts<\/li>\n<li>Podcasts<\/li>\n<li>Lead Magnets or<\/li>\n<li>Press Releases<\/li>\n<\/ul>\n<p>&#8230;isn\u2019t designed to move people along the Relationship Model. If these content pieces are the majority of your community content, you most likely have a traditional marketing audience rather than a true community.<\/p>\n<p>If you do want to include these pieces in your community strategy, try pairing them with a discussion question that encourages self-disclosure.<\/p>\n<p>As you\u2019re planning your community content, always consider the exact role your posts will play in moving members further down their path to creating emotional relationships\u2014relationships that are stronger (and last longer) than transactional customer relationships.<\/p>","protected":false},"excerpt":{"rendered":"<p>Do you know how to create content that builds community? Suzi Nelson reveals the top 5 pieces of community-building content that she used in DigitalMarketer\u2019s Facebook Group, DigitalMarketer Engage. She outlines exactly why these pieces worked and how you can use them to create your own engaging community content.<\/p>\n","protected":false},"author":51,"featured_media":166227,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"content-type":"","footnotes":""},"categories":[34,195],"tags":[798,800,801,799,993],"class_list":["post-120535","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog","category-community-management","tag-community","tag-community-builder","tag-community-building","tag-community-manager","tag-community-managment"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>5 Types of Community-Building Content DigitalMarketer Used to Engage an 11K+ Member Facebook Group | DigitalMarketer<\/title>\n<meta name=\"description\" content=\"Do you know how to create content that builds community? Suzi Nelson reveals the top 5 pieces of community-building content that she used in DigitalMarketer\u2019s Facebook Group, DigitalMarketer Engage. She outlines exactly why these pieces worked and how you can use them to create your own engaging community content.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.digitalmarketer.com\/blog\/community-building-content\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"5 Types of Community-Building Content DigitalMarketer Used to Engage an 11K+ Member Facebook Group | DigitalMarketer\" \/>\n<meta property=\"og:description\" content=\"Do you know how to create content that builds community? Suzi Nelson reveals the top 5 pieces of community-building content that she used in DigitalMarketer\u2019s Facebook Group, DigitalMarketer Engage. 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